Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Auburn Subway® Restaurant at 1101 Outlet Collection Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Extremely rude owner, terrible customer service.
I visited this Subway today with my family. Two employees prepared the food, but when it came time to pay, the man at the counter (who appeared to be the owner, named Singh) was extremely rude.
• He did not greet me and spoke in a disrespectful tone when asking about the kids’ meal drink.
• When I asked what comes with the kids’ meal besides the drink, he ignored me and just grabbed applesauce.
• I explained that my son doesn’t eat applesauce and asked if we could substitute it with a cookie or chips, even offering to pay extra. He refused and said “nothing is free, it’s extra charge,” in a very dismissive way.
• When I told him his customer service was unacceptable, he repeatedly said “I don’t care” and even told me I could complain to anyone, including the President. He added that his Subway “does not run on my income.” This is an outrageous thing to say to a customer.
• He also made irrelevant comments about living in America his whole life, which made no sense in the context.
• After we sat down to eat, he continued to stare at us and laughed loudly as we left.
My 5‑year‑old son witnessed all of this and kept asking why the man was so rude. It was very upsetting. The two female employees looked intimidated and afraid to speak up, which made me feel bad for them.
Prices at this location are also higher than other Subways. After reading other reviews, I see this behavior is a pattern. This owner clearly does not understand customer service and should not be running a business.
This behavior was unprofessional, disrespectful, and hostile. No customer should be treated this way.
I will not return to this Subway, and I strongly urge Subway corporate to review this franchise. A business owner who openly says he doesn’t care about customers should not be running a store.
IW
imani williams
Nov 7, 2025
1.0
this is the worst subway. every time i give them another chance they show me why i should stop coming to this location. rude staff & very stingy. they always put literally 4 spinach leaves on my sandwhich
AS
alka singh
Oct 23, 2025
1.0
Worst subway i could ever have.. overpriced and i asked for veggie patty they didnt have that either and i asked for extra veggies she would only do 2 leaves of spinach so cheap
RP
Rushik Patel
Oct 11, 2025
1.0
Staff was very rude. Worst experience.
MM
Marcus Mc
Sep 10, 2025
1.0
This store will scam you. Stay away!
The portion of food was not even half of what was described — very misleading.
If they refuse to refund you and you paid with a credit or debit card, you can initiate a dispute with your bank.
We should help each other and not let this shady business scam more customers. If you’ve been scammed by them before, file a complaint to Washington State Attorney General.
Subway is located at 1101 Outlet Collection Way, Suite 451, Auburn, WA 98001, inside The Outlet Collection Seattle.
What are the hours of operation for Subway at The Outlet Collection Seattle?
Subway is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Subway at this location offer delivery?
Yes, this Subway offers delivery services in addition to dine-in and curbside pickup options.
What meals are served at Subway in The Outlet Collection Seattle?
This Subway serves breakfast, lunch, and dinner with a menu featuring Footlongs, 6” sandwiches, wraps, salads, and cookies.
Can I order Subway online at this Auburn location?
Yes, you can order online or via the app through their menu page at https://subway.com/en-us/restaurant/59020-0/menu/
Does Subway provide catering services at this location?
Subway at this location is happy to help with catering needs, although Google attributes indicate no official catering service.
Is there dine-in seating available at the Subway in The Outlet Collection Seattle?
Yes, this Subway location serves dine-in customers along with take-out and delivery.
What are some nearby stores customers can visit when they come to Subway?
Customers visiting Subway can also explore nearby stores such as Van Heusen for men's clothing, Zales Outlet for jewelry, and Vans Outlet for shoes at The Outlet Collection Seattle.
Are there any fitness centers near Subway at The Outlet Collection Seattle?
Yes, LA Fitness gym is nearby, making it convenient to grab a meal before or after your workout.
Where can I find beauty and fashion accessories near Subway in Auburn?
Near Subway, you can visit Ulta Beauty for cosmetics and kate spade new york for women's clothing and fashion accessories within The Outlet Collection Seattle.