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McDonald's

3.3
(1310 reviews)

Business Details

(253) 288-9600
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1304 Outlet Collection Way SW, Auburn, WA
98001, United States

Hours

Reviews

3.3
1,310 reviews
5 stars
394
4 stars
286
3 stars
223
2 stars
120
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for both drive-thru and in-store orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Customer Service

Feedback indicated a lack of friendly and attentive service, with some staff being rude or unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, undercooked food, and overall poor preparation.
  • TC
    Tania Castillo
    6 days ago
    1.0
    Mal servicio al cliente no toman bien tu orden
  • FS
    Fade Sent
    Jan 20, 2026
    5.0
    Fastest they've ever filled my curbside order <3
  • SW
    Steven T. Woods
    Jan 18, 2026
    3.0
    Present and clean
  • AK
    Aaron Krohngold
    Jan 17, 2026
    1.0
    Beware of this place. They don't care about customers waiting long and getting cold food, ignoring you, and NOT apologizing for the wait. We were the only customers inside the restaurant. Ordered "for here" at the kiosk inside on Friday night. Got the receipt. Waited with the "placeholder" at the table. 20 minutes go by, still no food. Go up to the cash register, I see my order sitting on one of the benches behind the register. I wave at them and say "hey" to get their attention. They look at me and ignore me. Finally receive the food after 5 minutes of standing at the front to get their attention, then they give me the food. THE FOOD WAS COLD. They didn't apologize at all. You should probably give your business to someone else.
  • AB
    Alex B
    Jan 10, 2026
    1.0
    Disappointed, I had ordered the 2 medium fries and 2 ten piece nuggets bundle and I didn’t receive what I payed for (noticed this when unboxing @home). INSTEAD I received 8 nuggets in one box and 9 in the other one. I feel ripped off.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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