Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over receiving the wrong food.
Service Speed
Customers consistently report long wait times, especially in the drive-thru, with many having to pull forward and wait for their orders.
Food Quality
Mixed reviews on food quality, with several customers noting undercooked items, overly salty fries, and overall dissatisfaction with taste.
Cleanliness
Multiple reviews highlight dirty tables and unsanitary conditions within the restaurant, contributing to a negative dining experience.
Customer Service
While some staff members are praised for their friendliness, there are numerous reports of poor service and lack of attention from employees.
MF
Marty Fassbind
Nov 16, 2025
1.0
Every single time I order through the drive through, I get told to pull around front and wait. 15 minutes for chicken mcnuggets. Really guys?
SB
Serjey Bidzilya
Oct 26, 2025
1.0
Multiple times got less items than ordered. Kind of getting tired of them. Took me two years to get fed up. This morning order took 20 minutes for just two sausage egg McMuffins and a hash brown. Disappointment most of the time at this location
KH
Krystal H
Oct 6, 2025
1.0
You guys have have already started the Monopoly game today and have refused to put out the Monopoly pieces when a customer has bought specific food items that qualify for monopoly pieces. That’s against the rules. Are you collecting them yourselves?!?! And keeping them from the customers! I am reporting you guys for this!
Edit to add my sister was at a different McDonald’s in yelm a smaller town and she has already received monopoly pieces this morning. And for you guys to refuse is illegal! I’m reporting you!
FYI! I am calling corporate! And best believe they WILL KNOW WHAT THE HECK YOU GUYS ARE DOING AND ARE REFUSING TO SO FOR FROM QUOTE UNQUOTE. NOT FOR A FEW MORE DAYS. AND THEN WE WILL. BUT I CAN ALMOST GUARANTEE YOU EMPLOYEES ARE USING THEM!!!