Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.1
885 reviews
5 stars
266
4 stars
158
3 stars
127
2 stars
81
1 star
253
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, leading to frustration.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain meals, while others found food unsatisfactory or poorly prepared.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Issues
Customers expressed concerns about management's responsiveness and staff training, indicating a lack of oversight and proper customer service training.
Value for Money
Many customers felt that the prices were high relative to the quality and portion sizes of the food.
- JHjason hooverNov 4, 20251.0Was trying to order online, but it says they’re closed at 1:00 in the afternoon. Guess I’ll be heading to McDonalds or Taco Bell?
- JRJamie RobertsOct 25, 20255.0Yesterday I did something I haven’t done in years. Forgot my purse in the booth I was eating at. Several hours later I called and they said they had it. I drove there as quickly as possible. Gabe - thank you. They were closed but told me to go through the drive through to pick up my bag. Nothing gone, cash still inside, my ID, my bank cards…. I am truly grateful there are still folks out there with morals. Gabe deserves a raise and all the kudos possible.
- ACAmeka ClaryOct 16, 20255.0I love taking my son here we love the food and ice cream 🍦 😋
- CPC PenaSep 19, 20251.0Nasty food stay away
- BSBobby SixKillerSep 15, 20252.0Used to love this place and haven't been the there in a long time, but I guess this place must be on their way out as well. Staff was super friendly and nice. Food was like stuff that's says we gave up. Sad day. This was the chicken stips. 😩 Another icon gone. 2 stars for the service only
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 902 S Auburn Way, Auburn, WA 98002-6101, USA.
What are the regular business hours at Dairy Queen Grill & Chill?
They are open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has seating available for customers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they offer drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and enjoy exclusive mobile deals by downloading their app.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Brown Bear Car Wash, Donut Star bakery, and the AAA insurance agency.
Are there other fast food or ice cream restaurants near Dairy Queen Grill & Chill?
Yes, nearby eateries include Taco Bell, McDonald's, Boba Ice Cream And Coffee Shop, Baskin-Robbins, and Subway.
How can nearby places like Donut Star and Brown Bear Car Wash complement my visit to Dairy Queen Grill & Chill?
You can enjoy a sweet treat at Donut Star before or after visiting Dairy Queen, and conveniently get your car washed at Brown Bear Car Wash while enjoying your meal or dessert.