Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality, with some customers enjoying the ice cream while others reported cold or poorly made meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Pricing
Many customers felt that the prices were too high for the portion sizes and quality of food received.
JH
Judith Hall
1 day ago
5.0
I’ve never had a bad experience at this DQ. They make the best blizzards by far! Always extremely cold and if you ask for extra toppings you’ll get them. Maple valley DQ needs a lesson in making blizzards from this location!
ZB
Zanaso Bayncuh
Dec 22, 2025
5.0
Gabriel is a rock star. His natural kindness and attentiveness makes his customer service exceptional. Everything else was as it should be aside from the lobby soda machine needing some love. Keep up the good work 👍
JR
Jodi Reynoldson
Dec 20, 2025
5.0
Super delicious and fresh!
CS
christopher Scott
Dec 15, 2025
2.0
Foods fine but Dairy Queen is too expensive for the amount of portions you get. Paid almost 30 dollars between a shake and a basket to get like 20 fries and a shake that you can't turn upside down (to that used to be the whole gimmick).
JH
jason hoover
Nov 4, 2025
1.0
Was trying to order online, but it says they’re closed at 1:00 in the afternoon. Guess I’ll be heading to McDonalds or Taco Bell?
It is located at 902 S Auburn Way, Auburn, WA 98002-6101, USA.
What are the regular business hours at Dairy Queen Grill & Chill?
They are open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has seating available for customers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they offer drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and enjoy exclusive mobile deals by downloading their app.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Brown Bear Car Wash, Donut Star bakery, and the AAA insurance agency.
Are there other fast food or ice cream restaurants near Dairy Queen Grill & Chill?
Yes, nearby eateries include Taco Bell, McDonald's, Boba Ice Cream And Coffee Shop, Baskin-Robbins, and Subway.
How can nearby places like Donut Star and Brown Bear Car Wash complement my visit to Dairy Queen Grill & Chill?
You can enjoy a sweet treat at Donut Star before or after visiting Dairy Queen, and conveniently get your car washed at Brown Bear Car Wash while enjoying your meal or dessert.