Brand Certified
Dairy Queen Grill & Chill
3.1(892 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
902 S Auburn Way, Auburn, WA
98002-6101, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(253) 939-2960
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.1
892 reviews
5 stars
270
4 stars
159
3 stars
128
2 stars
83
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.
Food Quality
Customers reported inconsistent food quality, with some items being cold, poorly prepared, or missing components.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Service Speed
Many customers experienced long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like blizzards.
- KLkyia lawsonFeb 26, 20262.0cant answer for the food star accordingly since i didnt even receive my food. i ordered for delivery threw the app and spent 80 dollars. it took an hour for it to get “delivered” and it not even get delivered. i do not know if they just left it at a different building and didnt bother finding the right one or if they just didnt deliver it period. but theres no photo of delivery and dairy queen refuses to answer their phones. the management here has been wack for years in person and online too i dont know how this is acceptable to dairy queen standards but i guess it is. hopefully we can get this sorted out.
- ASApril SythFeb 16, 20263.0Ran in super quick to purchase an icecream cake. I was greeted by friendly staff and was helped right away. There were zero customers at the time. I did notice that it is very run down inside and didn't look very clean. I definitely don't recommend eating inside, hope the kitchen is maintained better than the dining area.
- JHJudith HallJan 12, 20265.0I’ve never had a bad experience at this DQ. They make the best blizzards by far! Always extremely cold and if you ask for extra toppings you’ll get them. Maple valley DQ needs a lesson in making blizzards from this location!
- ZBZanaso BayncuhDec 22, 20255.0Gabriel is a rock star. His natural kindness and attentiveness makes his customer service exceptional. Everything else was as it should be aside from the lobby soda machine needing some love. Keep up the good work 👍
- CSchristopher ScottDec 15, 20252.0Foods fine but Dairy Queen is too expensive for the amount of portions you get. Paid almost 30 dollars between a shake and a basket to get like 20 fries and a shake that you can't turn upside down (to that used to be the whole gimmick).
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 902 S Auburn Way, Auburn, WA 98002-6101, USA.
What are the regular business hours at Dairy Queen Grill & Chill?
They are open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 10:00 AM to 9:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has seating available for customers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, they offer drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and enjoy exclusive mobile deals by downloading their app.
What nearby places can I visit around Dairy Queen Grill & Chill?
Nearby places include Brown Bear Car Wash, Donut Star bakery, and the AAA insurance agency.
Are there other fast food or ice cream restaurants near Dairy Queen Grill & Chill?
Yes, nearby eateries include Taco Bell, McDonald's, Boba Ice Cream And Coffee Shop, Baskin-Robbins, and Subway.
How can nearby places like Donut Star and Brown Bear Car Wash complement my visit to Dairy Queen Grill & Chill?
You can enjoy a sweet treat at Donut Star before or after visiting Dairy Queen, and conveniently get your car washed at Brown Bear Car Wash while enjoying your meal or dessert.
Brand Certified Facts from Dairy Queen Grill & Chill
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