Chipotle Mexican Grill

3.1
217 reviews
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About

Mexican Restaurant
Chipotle Auburn - WA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1261 Auburn Way N, Auburn, WA
98002, United States

Hours

Reviews

3.1
217 reviews
5 stars
84
4 stars
22
3 stars
14
2 stars
18
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or inattentive.

Food Quality

Many customers reported issues with food quality, including tasteless ingredients, cold meals, and food that appeared old or poorly prepared.

Portion Sizes

A consistent complaint was about skimpy portion sizes, with many customers feeling they received significantly less food than expected.

Cleanliness

Several reviews mentioned the establishment's cleanliness issues, with dirty tables and a generally unkempt environment.

Ingredient Availability

Customers frequently noted that key ingredients were often unavailable, leading to dissatisfaction with their orders.
  • AL
    Alex Landon
    4 days ago
    1.0
    Terrible customer service. Was rushed even though there were only one or two people behind us and then treated us rudely all the way to the check stand. Food is very bland and portions are low. If you want a good burrito or bowl, go to El Rinconsito instead.
  • VL
    Vic L.
    6 days ago
    5.0
    Great food, fast and pleasant workers, clean restaurant.
  • HD
    humberto devettori
    Jan 5, 2026
    5.0
    So I come to this store a lot I have never had a issue with anything here the food has been on point as well as the staff They did have one that was questionable but I haven't seen em in a while so hopefully there gone cuz all it takes is one bad apple to ruin the bunch. Thanks auburn Chipotle..
  • AE
    Adam Etchey
    Dec 31, 2025
    5.0
    I got a steak burrito with steak fresh from the grill. It was bomb
  • AA
    aMarie
    Dec 23, 2025
    1.0
    Gift card swapped for a $0 balance card. Receipt didn’t match. Cashier Joseph blamed a mix-up. When I called to document it, manager Nathan was dismissive and hung up.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Auburn, WA offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads inspired by Mexican cuisine.

What are the operating hours for Chipotle Mexican Grill in Auburn, WA?

The restaurant is open daily from 10:45 AM to 11:00 PM.