Arby's

3.9
1575 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
140 15th St Ne, Auburn, WA
98002, United States

Hours

Reviews

3.9
1,575 reviews
5 stars
668
4 stars
421
3 stars
225
2 stars
105
1 star
156

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed new items while others found food cold or poorly prepared.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.

Cleanliness

The restaurant was generally noted as clean, but some reviews mentioned issues with restrooms and food handling.

Operational Issues

Frequent complaints about inconsistent hours, being closed early, and long wait times in drive-thru.

Pricing Concerns

Many customers felt the food was overpriced for the quality received.
  • RW
    Rod Wittmier
    Dec 15, 2025
    5.0
    We tried their new Steak Bites and found them tasty and tender. If course we enjoyed their Jamocha Shake. Great place to watch small planes landing at Auburn airport
  • SR
    Sharon Rose
    Dec 14, 2025
    5.0
    We went through the drive through, they were friendly, great service. The food was hot fresh and really good. We got all the condiments , napkins, straws. Can't complain about anything.
  • MM
    Maksym
    Dec 14, 2025
    5.0
    Nice
  • RS
    Rose Marie Schaff
    Dec 13, 2025
    1.0
    I normally have no problems here. But tonight, I got a beef and cheddar sandwich with mozz sticks and a Coke. At the window I asked for ranch and horsey sauce, and the young man (whom I suspect was stoned) assured me that the sauces were in the bag. I take off, get home, and find four packets of Arby's sauce - no horsey sauce. I went back to the restaurant, drive up to the window, and said hi, remember me?? I asked for horsey sauce, do these look like horsey sauce? He said no, with no apology at all, in fact looked very put out because I deigned to return. How DARE I do that!!! Always check your order before you drive away at this Arby's, and watch out for the tall probably stoned kid with brown curly hair. I told him next time, this place might pay for my gas!! I won't be returning for their overpriced food and inept and RUDE "customer service" for awhile!!!
  • PA
    Peter Arrivey
    Dec 2, 2025
    2.0
    Big sign “2 for $7”…. Nothing on the menu at that price. 🤷‍♂️