Arby's

Reviews

• AW

  Ashley Walker

  Feb 24, 2026
  2.0
  I ordered 3 sandwiches total. 2 sandwiches came in meal boxes, I paid to add cheddar cheese sauce to both meal box sandwiches. They both came without cheese which was disappointing. The fountain soda Dr. Pepper tasted like they need to change the syrup. Our fries were cold and the peach cobbler roll was burnt.
• RR

  Rodney

  Jan 19, 2026
  1.0
  I'm writing this review shortly after the incident happened. Over the weekend I ordered 2 French dips. After arriving at home we noticed there was 1 French dip and another sandwich that resembled a wrap. Not a big deal I'm a frequent customer and on a first name basis with almost everyone at the store. Jennifer answers the phone and was nice, courteous and wrote my name down for a replacement. Today approx 20 minutes ago I was questioned by Norma, it was uncomfortable, my Integrity was called into question. She kept saying she prepared those Boxes herself. She was calling me a liar. She embarrassed herself. Sadly I thought alot of Norma and paid her countless compliments to her Manager in the past. Next time she can call into question my 86 year old Mother honestly, after all it was Mom who noticed the mistake. Absolutely disgusted in how I was treated today by Norma! 👎
• DK

  D Kay

  Jan 16, 2026
  1.0
  Ordered online to pick up food in drive through. Waited in line over 20 mins, food was cold , incorrect sauce added to order, cut up sections of curly fries as side. Soda tasted bad and was flat. Do better !!
• RW

  Rod Wittmier

  Dec 15, 2025
  5.0
  We tried their new Steak Bites and found them tasty and tender. If course we enjoyed their Jamocha Shake. Great place to watch small planes landing at Auburn airport
• RS

  Rose Marie Schaff

  Dec 13, 2025
  1.0
  I normally have no problems here. But tonight, I got a beef and cheddar sandwich with mozz sticks and a Coke. At the window I asked for ranch and horsey sauce, and the young man (whom I suspect was stoned) assured me that the sauces were in the bag. I take off, get home, and find four packets of Arby's sauce - no horsey sauce. I went back to the restaurant, drive up to the window, and said hi, remember me?? I asked for horsey sauce, do these look like horsey sauce? He said no, with no apology at all, in fact looked very put out because I deigned to return. How DARE I do that!!! Always check your order before you drive away at this Arby's, and watch out for the tall probably stoned kid with brown curly hair. I told him next time, this place might pay for my gas!! I won't be returning for their overpriced food and inept and RUDE "customer service" for awhile!!!