Brand Certified

Pizza Factory

4.1

(375 reviews)

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Business Details

509 West Avenue, Arlington, WA

98223, United States

(360) 435-8701

https://www.pizzafactory.com/arlington/

About

Pizza Restaurant

Location

Pizza Factory

509 West Avenue, Arlington, WA

98223, United States

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Hours

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

Reviews

4.1

375 reviews

5 stars

227

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza for its taste and quality, though some noted inconsistencies and issues with undercooked dough.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, with dirty tables and a lack of cleanliness in the dining area.

Pricing Concerns

Some customers felt the prices were high relative to the quality of food received, leading to dissatisfaction.

Positive Experiences

Despite the negatives, many customers expressed loyalty and enjoyment of the food, particularly praising specific staff members for their service.

PB
Panda B
2 days ago
1.0
I recently placed a take out order. It was the worst tasting pizza. I also ordered garlic bread. There was very little butter and it had no garlic that could be tasted. It all cost me around 40 dollars. The staff was very friendly and helpful. The food was horrible. I will definitely not be going back. I’ve had better frozen pizza. Not recommended.
JL
Jennifer Leigh
5 days ago
5.0
We have only ordered take out under the new ownership, but have to say, the pizza is better than it ever was!!! Not greasy, loaded with toppings and the crust is super good 😊
KR
Kelly Rotter
Feb 6, 2026
5.0
My longtime go-to pizza place is back under new ownership, classic pepperoni did not disappoint. Perfectly made, classic, and delicious + friendly customer service!
HN
Haley Nagy
Feb 6, 2026
5.0
Such a cute little place. Best pizza in Arlington
ME
Mark Everett
Jan 31, 2026
5.0
Good pizza, friendly and clean!

Brand Certified Facts from Pizza Factory

This information is certified by Pizza Factory and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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