Pizza Factory

4.1

369 reviews

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Business Details

509 West Avenue, Arlington, WA

98223, United States

(360) 435-8701

https://www.pizzafactory.com/arlington/

About

Pizza Restaurant

Location

Pizza Factory

509 West Avenue, Arlington, WA

98223, United States

Get Directions

Hours

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

Reopen Date2026-01-30

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Reviews

4.1

369 reviews

5 stars

222

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the pizza for its taste and quality, with many describing it as delicious and well-prepared, although some noted inconsistencies in quality and undercooked items.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and issues with order accuracy.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their dining experience.

Pricing Concerns

While some found the prices reasonable, others felt the food was overpriced for the quality received, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the nostalgic feel while others found it dingy and uninviting.

JP
Jay Pritchett
Oct 18, 2025
1.0
This place is a joke! The pineapple actually fell off when you picked it up! 😒 AND they didn’t open when they said they did. We had to call them to unlock the door after 20 min!!! 🙄 Horrible!!!
DP
Danielle Potter
Sep 26, 2025
5.0
We love Pizza Factory!! They have some of the best pizza around, and the price is very reasonable. They always get our order just right, they are fast and we have never been disappointed!
TF
Taira Farmer
Sep 25, 2025
5.0
Quiet atmosphere, everyone is home watching Seahawks, but clean and pleasant. Gal working had her work cut out for her. Obviously busy, but handled it with grace. I had called in my order for pickup. She estimated 30 min. She was on point. Was just about done when I arrived. Game days for pizza spots are always gonna have longer waits, and more stressed out staff. But she was awesome even under pressure. Didn’t get her name, but she killed it. Pizza was hot and delicious! Thank you gal!
DH
Druming with Hank
Aug 19, 2025
5.0
The food was pretty delicious ngl
GE
Greg Ensey
Aug 2, 2025
5.0
Had a good pizza and salad for lunch.