Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude interactions and order inaccuracies.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Food Quality
While many customers enjoyed the food, there were complaints about cold fries, poorly made items, and concerns about food safety.
Cleanliness
Some customers noted cleanliness in the dining area and restrooms, while others reported unsanitary conditions and issues with staff hygiene.
Pricing
Customers expressed concerns about high prices and perceived value, with some feeling that the cost did not match the quality of food received.
JW
Jeff Donaldson for you to watch
Nov 17, 2025
5.0
Well I like to stop in for there iced coffee. I love the app.
PN
Patrick Newman
Nov 13, 2025
1.0
25 min wait in the drive through for a cup of coffee with 2 cream 2 sugar. Got the coffee. No cream no sugar. Tired of terrible workers at this establishment. Never coming again
AN
Anthony Nash
Nov 7, 2025
5.0
After over 300 perfect orders they gave me extra mac sause instead of none. I let them know over the phone. When I got there, they immediately got my order fixed. I didn't even have to say what it was or my name. Always a great place
RB
Rebecca “Becka” Britt
Oct 14, 2025
5.0
$4 for a McDonald's ice cream cone! Geez! Can't get a break anywhere!
TC
TRIGGER HAPPY CUSTOMS
Oct 12, 2025
5.0
The manager is awesome she works the drive thru window in the eve and actually remembers you and keeps it real great small talk and loves my dog lol