Jimmy John's

3.6
246 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4008 172nd St NE, Arlington, WA
98223, United States

Hours

Reviews

3.6
246 reviews
5 stars
105
4 stars
45
3 stars
31
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and mishandling of orders.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistent sandwich preparation and missing ingredients.

Speed of Service

The business is often praised for its fast service, but there are also reports of slow delivery and long wait times during busy periods.

Cleanliness

Some customers noted that the establishment was clean, including the bathrooms, which contributed positively to their experience.
  • SL
    Samantha Lowrie
    6 days ago
    1.0
    I stopped coming here when I saw that some of the employees looked up there customers on Facebook me and my boyfriend have been coming here for a while but one time I came by myself and after I placed my order I went to use the restroom and after I got done I overheard them say "yeah her boyfriend is so cute and he drinks mimosas,. At first I was like awe young love. So I walked towards tables that were seated directly across the pickup counter and the girl who was talking to her coworker had her back towards counter and the other people were standing in front and before she showed them his profile picture i had to do a double take and look at it because there was my boyfriend Facebook profile photo and his cover photo... I've never been so cringed... it must taken them a second to know that I was waiting for my sandwich it felt like and minute it was soo akward never again unless im absolutely dying of hunger... UPDATE: I would definitely die of hunger before eating here again 🙃
  • AF
    Ashlee Frausto
    Dec 27, 2025
    1.0
    If the chick with dreads is working go somewhere else. Ive been getting an unwhich here for awhile months if you would and it was not even half the size it typically is, I didn't even see meat on it. I went back in and she points out the 2 slices of meat on the entire sandwich. Her coworker was even pointing out that it wasn't made correctly and didnt look correct. I gave 3 stars for service for the fact another employee pointed out and tried to correct her doing.
  • WR
    Warren Raby
    Dec 17, 2025
    1.0
    Ordered my food well over an hour ago. 5 uber drivers were assigned. Store is now closed and i never got my food. Not happy.
  • MC
    mccallay canon
    Dec 14, 2025
    1.0
    went there last night was told new bread was in oven and to come back in 15 min got back there in 30 min and they were cleaning up not even 8 pm. tonight walked in at 650 pm already cleaning up meat abd veg in vack table ckeaning bring done made our food in a rush and more care to be clean would have been nice she was touching lots of things then the food not my favorite experience did not even want to eat it but we missed lunch so we were hungry and we commute to this location because its the better one but not anymore. tonight is the last night for a while for us they should just close at 6 instead of starting to close at 6 but being "open" till 9 and getting paid to ride the clock.
  • MP
    Mariah Pasmore
    Nov 16, 2025
    2.0
    Confused what time you close? Sign says 9, I was turned away at 8:45