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Jimmy John's

3.6
(245 reviews)

Business Details

4008 172nd St NE, Arlington, WA
98223, United States
(360) 651-7827

About

Sandwich Restaurant

Location

Jimmy John's
4008 172nd St NE, Arlington, WA
98223, United States

Hours

Reviews

3.6
245 reviews
5 stars
105
4 stars
45
3 stars
31
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and lack of accountability from management.

Food Quality

While some customers praised the food quality and speed of service, others reported inconsistencies in sandwich preparation and portion sizes.

Delivery Issues

Many customers experienced significant delays and problems with online orders and deliveries, leading to frustration and dissatisfaction.

Cleanliness

Some customers noted that the establishment was clean, including the bathrooms, while others mentioned issues with food handling.
  • AF
    Ashlee Frausto
    Dec 27, 2025
    1.0
    If the chick with dreads is working go somewhere else. Ive been getting an unwhich here for awhile months if you would and it was not even half the size it typically is, I didn't even see meat on it. I went back in and she points out the 2 slices of meat on the entire sandwich. Her coworker was even pointing out that it wasn't made correctly and didnt look correct. I gave 3 stars for service for the fact another employee pointed out and tried to correct her doing.
  • WR
    Warren Raby
    Dec 17, 2025
    1.0
    Ordered my food well over an hour ago. 5 uber drivers were assigned. Store is now closed and i never got my food. Not happy.
  • MC
    mccallay canon
    Dec 14, 2025
    1.0
    went there last night was told new bread was in oven and to come back in 15 min got back there in 30 min and they were cleaning up not even 8 pm. tonight walked in at 650 pm already cleaning up meat abd veg in vack table ckeaning bring done made our food in a rush and more care to be clean would have been nice she was touching lots of things then the food not my favorite experience did not even want to eat it but we missed lunch so we were hungry and we commute to this location because its the better one but not anymore. tonight is the last night for a while for us they should just close at 6 instead of starting to close at 6 but being "open" till 9 and getting paid to ride the clock.
  • MP
    Mariah Pasmore
    Nov 16, 2025
    2.0
    Confused what time you close? Sign says 9, I was turned away at 8:45
  • DE
    Dior Ella
    Sep 28, 2025
    5.0
    They said kids can’t run a business but the staff here aren’t just freaky fast—they’re freaky fantastic. These young sandwich sorcerers whip up subs with more hustle than a bread loaf in a toaster. Helpful, kind, and quicker than I could finish saying “extra pickles,” they turned our quick stop into a sub-lime experience. Keep calm and carb on, Jimmy John’s crew—you’ve officially stolen my (artichoke) heart. 🥖✨

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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