Arby's

3.1
222 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2430 State Route 530 Ne, Arlington, WA
98223, United States

Hours

Reviews

3.1
222 reviews
5 stars
79
4 stars
33
3 stars
21
2 stars
19
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, undercooked, or stale food, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Frequent complaints about missing items or incorrect orders were noted, indicating a lack of attention to detail.

Cleanliness

Several customers mentioned dirty dining areas and unsanitary practices among staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service.
  • LL
    Leilani
    Dec 21, 2025
    5.0
    Awesome crew working the night shift- the food was super fresh and the workers were very nice even though the place was super busy.
  • WH
    William Hardin
    Oct 30, 2025
    1.0
    Went through the drive-thru ordered our food and left. The wife started to eat hers and it was cold so we turned around I went inside and told them it was cold. They made me a new one went back out to the car and that one was cold too. Even my hamburger was cold. The meat taste good but they were both cold so we just put it back in the shack and threw it in the garbage when we got home.. I see too many of these nowadays.
  • CB
    Cindy Beal
    Oct 25, 2025
    3.0
    It would be nice if your milkshake machine ever worked!!!
  • GG
    Gina
    Aug 21, 2025
    1.0
    Ordered 2 meals to go, didn’t check the bag like I guess we should’ve. Got on the road and realized they didn’t include one of the sandwiches we had ordered. Tried to call them to see about a credit for it and nobody picked up the phone even after letting it ring for over 2 min.
  • GS
    Gurkirtan Singh
    Aug 16, 2025
    2.0
    Food was not fresh.