Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported receiving cold or poorly prepared food, including cold sandwiches and undercooked meat.
Customer Service
Mixed reviews on customer service; while some employees were praised for their friendliness, others were criticized for rudeness and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or receiving the wrong food altogether.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and improper food handling practices.
Long Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
LL
Leilani
Dec 21, 2025
5.0
Awesome crew working the night shift- the food was super fresh and the workers were very nice even though the place was super busy.
WH
William Hardin
Oct 30, 2025
1.0
Went through the drive-thru ordered our food and left. The wife started to eat hers and it was cold so we turned around I went inside and told them it was cold. They made me a new one went back out to the car and that one was cold too. Even my hamburger was cold. The meat taste good but they were both cold so we just put it back in the shack and threw it in the garbage when we got home.. I see too many of these nowadays.
CB
Cindy Beal
Oct 25, 2025
3.0
It would be nice if your milkshake machine ever worked!!!
SB
Sherrie Boren
Jul 28, 2020
5.0
Gena at this Arby's is AMAZING, You have an awesome employee
She made my visit so great so friendly
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