Many customers reported slow service, with long wait times in both the drive-thru and in-store.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing ingredients and wrong sandwich sizes.
Food Quality
While some customers enjoyed the sandwiches, others found them lacking in flavor or poorly made, with complaints about dry bread and insufficient meat.
Customer Service
The staff received mixed reviews; while some were praised for being friendly and helpful, others were criticized for being unfriendly or inattentive.
MS
Matt Stannard
Nov 13, 2025
5.0
😂
DH
David Hughes
Oct 16, 2025
3.0
Slow service, a lot of employees standing around.
RG
Ray Glaze
Sep 20, 2025
1.0
I don't know why I keep trying this location. Perhaps it is the belief that it can't really be as bad as I recall from the last time. It is.
I have yet to have my order correctly delivered. That is a problem as I often intend to eat my sandwich at the ferry line, and by the time I discovered the order is wrong, it's too late.
There is something desperately wrong at this location. Perhaps they hire substandard employees and fail to provide adequate supervision and training. How hard is it to make a sandwich? Apparently it is beyond the abilities of this lot.
It also appears that the concept of fast food is beyond them. No one should have to wait 20 minutes in a Drive-Thru. Yet this is a common experience at Jimmy John's in Anacortes.
Corporate Jimmy John's should do a serious top to bottom review of this location. It isn't doing good things for the image of their franchise.
I'm pretty sure I won't be going back, which is a shame. The concept is good. Sadly, the execution is not
JB
John Butler
Sep 12, 2025
5.0
Really nice staff, great service and always Worth price!
MG
Marie G.
Aug 24, 2025
5.0
Tried Jersey Mike’s and it was seriously good. We got two hot subs — the Toasted Roast Beef & Cheddar (no horseradish) and the Toasted Chicken Bacon Ranch with the Kickin' Ranch sauce — both were amazing. Super tasty and filling.
Also got a cold sub which was solid, but the hot ones were definitely the stars. Great value for what you get. Honestly torn now — this might be our new go-to spot.
Highly recommend giving it a shot!