Brand Certified
Subway
3.3(257 reviews)
Certified by Subway • Mar 01, 2026
Business Details
12820 West Sunset Hwy, Airway Heights, WA
99001, United States
Certified by Subway • Mar 01, 2026
(509) 244-2355
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Airway Heights Subway® Restaurant at 12820 West Sunset Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.3
257 reviews
5 stars
106
4 stars
40
3 stars
22
2 stars
15
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported long wait times and poor service due to being understaffed, especially during busy hours.
Food Quality
Several reviews mentioned issues with food quality, including burnt bread, incorrect orders, and unsatisfactory sandwich preparation.
Customer Service
While some staff members received praise for their friendliness and efficiency, many customers experienced rude service and a lack of attention from employees.
Operational Problems
Customers frequently noted that the location often closed early or had issues with online orders, leading to frustration and dissatisfaction.
Pricing Concerns
Several reviews highlighted high prices for sandwiches, with some customers feeling that the value did not match the quality of the food.
- KIKimberly IngramFeb 25, 20265.0Healthy, tasty food, reasonable cost, happy people... How could you go wrong? I love Subway.
- BRBrett RossFeb 15, 20263.0Just two people working behind the counter. Didn't seem to be enough personnel. The two that were there did awesome though. Seemed to have been a bit overwhelmed with online orders. The food on the other hand... my sandwich was not very good. Simply because the first bite I took was a mouth full of mustard. I tried to finish the sandwich but it was difficult to get pass the insane amount of mayonnaise and mustard. I did not watch my sandwich be made. My wife ordered while I watched our children.
- SWSheree WilbanksFeb 12, 20261.0Always issues 😒 no one can ever keep up with service n online orders n never friendly just overwhelmed
- MLMS. LavenderJan 22, 20265.0Hey, I wanted to give a shout out to Ashley in the airway Heightsrestaurant. She was the best. I literally walked in there a minute before closing, which is not the greatest. I felt super bad and I was trying to give her a tip, but she wouldn’t take it and she did three sandwiches.3!!!! She was the best at her job that I’ve ever seen in a while so whoever is the manager needs to give her a raise
- NPNova PrattOct 30, 20251.0I went online to order a pickup order. I ordered at 10am for a 12:15pm pickup. We ordered 6 sandwiches and 12 cookies. The total was over $100. When we arrived at 12:15pm to pick it up, they informed us that our order was ridiculous, and that they hadn't even started it yet. They said to wait and they would get it together. By 1:10pm we were still waiting, when we asked if it was close to ready they again stated that the order was ridiculous and told the people in line it was 6 sandwiches, like that was so crazy to which, we said we did order it over 2 hours ago. After the order was finished and as they handed it to us they stated that the spicy Italian sandwich has only salami as they ran out of pepperoni, also had to pick a different cookie flavor. I feel like this was the absolute worst subway experience I have ever had. They were rude, slow, and un-acommadating. I will probably never come back to this subway. I was told by friends that it has gone downhill and not to go there i guess they were right.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 12820 West Sunset Hwy?
The restaurant is open daily from 10:00 AM to 8:00 PM.
Does Subway at 12820 West Sunset Hwy offer delivery services?
Yes, they provide delivery services along with pickup and dine-in options.
Can I dine in or use the drive-through at this Subway location?
Yes, this Subway offers dine-in seating and has a drive-through for your convenience.
Where is the Subway restaurant located in Airway Heights?
It is located at 12820 West Sunset Hwy, Airway Heights, WA 99001, United States.
What types of meals does Subway serve at this location?
They serve breakfast, lunch, and dinner meals.
Where can I view the menu or place an order online for Subway at 12820 West Sunset Hwy?
You can view the menu and order online at https://subway.com/en-us/restaurant/14252-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=14252&utm_campaign=evergreen-2020.
Does this Subway offer catering services?
Yes, catering services are available at this location.
Which nearby places can I visit before or after dining at Subway on West Sunset Hwy?
Nearby you can visit Sala Thai Restaurant, Jacob's Java cafe, or Wolffy's Breakfast Burgers and Brew for additional dining options. Also, beauty and wellness spots like T's Nails-International Beauty Education Center and West Plains Wellness are close by.
How can the Airway Heights Park & Ride assist Subway customers in reaching the restaurant?
The Airway Heights Park & Ride nearby provides convenient transit options for customers traveling to the Subway location along West Sunset Hwy.
Are there any nearby beauty or wellness centers located close to the Subway at 12820 West Sunset Hwy?
Yes, there are several including Lotus and Lily’s Nails, Hot Headz Salon, Daisy beauty salon, and West Plains Wellness for chiropractic and massage therapy.
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Certified March 01, 2026Yext Knowledge Graph
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