Brand Certified
McDonald's
3.4(2000 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12002 W Sunset Hwy, Airway Heights, WA
99001, United States
Certified by McDonald's • Mar 01, 2026
(509) 244-2092
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,000 reviews
5 stars
660
4 stars
437
3 stars
369
2 stars
177
1 star
357
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Customers frequently reported cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative experience.
Management Issues
Feedback indicated a lack of effective management, with complaints about understaffing and poor employee training.
- TRThaddaeus RodrgieuzFeb 21, 20261.0Management needs to be trained properly.
- CNCrystal NeisingerFeb 13, 20263.0Cold inside. Long wait for food.
- KMkande merrimanFeb 12, 20261.0I was just in there five minutes ago. I stood at the counter for five minutes and a worker looked at me and walked away. My daughter said can you take her order I guess I can she said. I recieved my orange juice and it was half water. She also slammed my change on the counter instead of handing it to me also .Kande
- SSStephanieJan 26, 20261.0Was just there and ordered 3 happy meals. 2 where cheesburger and supposed to be no onions and extra pickle. Well your staff gave extra onions and no pickle. Also ordered a 6 pc nugget happy meal nuggets where cold. The snack wrap meal the chicken tasted like rubber. I fee due to your screw up I should be intitled to a refund or new meals. Staff also tried to short me a drink and when I informed I was short 1 drink one of the employees tried telling me I was given them all then proceeded to bring back another one because I wasn't leaving without everything I paid for. If I wasn't already home and if your restaurant wasn't 90 minutes away I'd come back tonight t have your staff make it right.
- SSSwick_ezJan 25, 20261.0This place can’t even handle light to moderate traffic without pulling cars around the front and both pull forward spots were full. 3 cars total in drive thru and they still pull people forward. I was pulled around front and while writing this review I’m still waiting on my food 20 mins later. I bet the management will say some stupid corporate fluff as a response. These are real human beings you are serving; not timers or anything like that. I understand when busy that pulling forward is a non issue but this is beyond that…far beyond. This management sucks and probably staffs shifts at minimum levels because greed that’s why.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Airway Heights, WA?
McDonald's in Airway Heights is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's Airway Heights?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru.
Where is McDonald's located in Airway Heights?
McDonald's is located at 12002 W Sunset Hwy, Airway Heights, WA 99001, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Teriyaki Spice for Japanese cuisine, Napa Auto Parts for automotive needs, and Days Inn & Suites by Wyndham for accommodation.
Are there other fast food options near McDonald's in Airway Heights?
Yes, nearby fast food options include KFC, A&W Restaurants, and Panda Express, all within close distance for diverse dining choices.
Can I use public transit or local services to reach McDonald's at 12002 W Sunset Hwy?
While specific transit stops aren't listed, nearby convenient places like Conoco Gas Station and local retail stores suggest easy accessibility by car or local transportation.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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