Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,976 reviews
5 stars
655
4 stars
433
3 stars
365
2 stars
176
1 star
347
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and inconsistent staff performance, with some employees being rude or unhelpful.
Food Quality
Many reviews mentioned cold or incorrect food orders, with complaints about stale items and poor preparation.
Cleanliness
The restaurant was often described as dirty, with unclean tables and facilities, contributing to a negative dining experience.
Technology Issues
Customers experienced problems with the mobile app and kiosks, leading to frustration and delays in service.
Mixed Experiences
Overall, experiences varied widely, with some customers praising friendly service and fresh food, while others had disappointing visits.
- CCCecilia Colmenares2 days ago1.0Food poisoning keeps happening. This is now the 2nd time my kids get sick eating from here. This place needs to get their shit together and seriously need the health department watching their every move because this is getting ridiculous. The employees are inconsiderate and and us as the costumer/consumer are paying the price. It’s the only McDonald’s close by without having to drive 40 min away and we are DONE.
- TMTricia Madison6 days ago1.0Painfully slow for a “fast food” establishment. I placed an app order for counter pick up and wasn’t even acknowledged when I walked in. None of the customers were. We stood at the counter as multiple employees walked back and forth, not a single one saying “hi” or “we’ll be right with you” or anything at all. If I hadn’t already ordered and paid, I would have left.
- ENErica NorthamNov 16, 20255.0It's McDonald's, if you're expecting fine dining, you'll most likely be devastatingly disappointed. If you want a quick bite by a company who has been doing this for decades, they usually get your order right. They're usually very polite and I haven't had a bad interaction with anyone there. Every now and then they forget something which sucks but I usually don't check the bag till I get home and I'm much too lazy to go back, so I eat the loss (or don't I guess).
- MRMemecin RasconNov 9, 20253.0I got there an hour before closing and they we’re closed but when I called them the answered then hung up then I called again and they declined instantly but someone was in the building. another person in front of me after circling around back had a mobile order and they didn’t get it either!
- TGTracey GonzalesNov 2, 20251.0THEY HAVE THE ABSOLUTE WORST CUSTOMER SERVICE I HAVE EVER SEEN IN MY, 56 YEARS THEY SHOULD ALL BE RETAINED AND THE MANAGER FIRED FOR RUNNING A STORE THAT HAS NO BUSINESS WORKING WITH THE PUBLIC IT'S THE SADDEST EXCUSE FOR A MCDONALD'S THAT I'VE EVER SEEN SHAME ON YOU MCDONALD'S FOR ALLOWING IT and the link they provided doesn't work go figure
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Airway Heights, WA?
McDonald's in Airway Heights is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, they offer delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's Airway Heights?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this McDonald's location has a drive-thru.
Where is McDonald's located in Airway Heights?
McDonald's is located at 12002 W Sunset Hwy, Airway Heights, WA 99001, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Teriyaki Spice for Japanese cuisine, Napa Auto Parts for automotive needs, and Days Inn & Suites by Wyndham for accommodation.
Are there other fast food options near McDonald's in Airway Heights?
Yes, nearby fast food options include KFC, A&W Restaurants, and Panda Express, all within close distance for diverse dining choices.
Can I use public transit or local services to reach McDonald's at 12002 W Sunset Hwy?
While specific transit stops aren't listed, nearby convenient places like Conoco Gas Station and local retail stores suggest easy accessibility by car or local transportation.