Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
10198 W Highway 2, Airway Heights, WA
99224-4974, United States
Hours
Reviews
4.2
951 reviews
5 stars
537
4 stars
228
3 stars
96
2 stars
25
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times and rude staff interactions.
Food Quality
While many enjoyed the ice cream and some food items, there were complaints about incorrect orders and inconsistent food quality.
Cleanliness
The establishment was generally noted for being clean, although some customers mentioned dirty tables.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, feeling that the cost was too high for the quality and portion sizes received.
Positive Staff Interactions
Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
- KDKathy DePriestNov 16, 20255.0Craving a banana split and it was so good! Service was a bit slow but food was perfect!
- RHRiley HeinsmaNov 13, 20251.0Blond girl with the septum piercing is so rude! Has no care for her customers, especially door dashers. I literally dread going to this store!
- BOBeth OrsiOct 13, 20251.0Ok so my blizzard was just sitting there melting along with quite a few “frozen” treats and they were all lined up like they do at Starbucks. So I grabbed my blizzard just out of habit like I do at Starbucks. My bad I didn’t realize that was a no no at DQ. Trista (dq employee) said “that was very rude of you to just grab your blizzard”. I was kind of in shock I said “do you always call your customers rude?” She said “yes… if the shoe fits” Wow! Things sure have changed since I was a youngster working fast food!
- BGBuffy GreenOct 10, 20251.0Went there tonight. Stood there for 10 min while all staff ignored us. Then cashier said you will have to wait, we are busy.
- MTMatt ThamesOct 7, 20255.0Great ice cream and brought it to our table. Very nice!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the typical operating hours of Dairy Queen Grill & Chill in Airway Heights?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location offers wheelchair accessibility, booster seats, high chairs, outdoor seating, and is family-friendly and good for kids.
What signature items does Dairy Queen Grill & Chill offer?
They feature Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What is the address and phone number for Dairy Queen Grill & Chill in Airway Heights?
The address is 10198 W Highway 2, Airway Heights, WA 99224-4974. The main phone number is +1 509-242-3652.
Can I order ahead online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order ahead online and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Are there holiday schedule changes for Dairy Queen Grill & Chill?
Yes, the location is closed on November 27, 2025 and December 25, 2025. On December 24, 2025, it is open from 10:30 AM to 5:00 PM.
What nearby places can I visit along with Dairy Queen Grill & Chill?
Nearby you can visit Village Centre Cinemas for a movie, Dutch Bros Coffee for coffee, or Papa Murphy's Take 'N' Bake Pizza for pizza dining.
If I'm getting a car part from O'Reilly Auto Parts, can I stop by Dairy Queen Grill & Chill nearby?
Yes, O'Reilly Auto Parts is near Dairy Queen Grill & Chill, making it convenient to grab fast food or ice cream after your auto parts shopping.
What other dining options are near Dairy Queen Grill & Chill?
Other nearby dining options include Wingstop for chicken wings, Chipotle Mexican Grill for Mexican cuisine, and Jack in the Box for burgers.
Does Dairy Queen Grill & Chill have facilities like a drive-thru and restrooms?
Yes, the restaurant offers a drive-thru, restrooms, and outdoor seating to make your visit comfortable and convenient.