Dunkin'

3.6
192 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilmington, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
43 E Main St, Wilmington, VT
05363, United States

Hours

Reviews

3.6
192 reviews
5 stars
77
4 stars
47
3 stars
24
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some noting that the service was not fast as expected from a fast-food establishment.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches, leading to disappointment.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty tables and restrooms.

Staffing Issues

Customers noted that the location was often understaffed, contributing to slow service and operational inefficiencies.
  • CL
    Carolyn Lange
    Dec 23, 2025
    3.0
    Drive thru only even though there were multiple staff and door hours said lobby was open.
  • BB
    Baskaran Balasubramani
    Oct 5, 2025
    1.0
    Dine in was not open and rest rooms are closed. Don’t plan for the stop if you would need to use those.
  • KD
    K D
    Sep 27, 2025
    1.0
    Sat 9/27- note is to management and other patrons: full time Wilmington Resident here. Came this morning at 9am to bring my two children for a requested morning treat. Young woman who took my order and rang me up was very nice. Gentleman with long hair (sorry didn’t look at name tags, guess I should) who gave me my coffee was definitely “off” - ordered a bagel with cream cheese for my 6 year old son- got all the way home and it was a crossaint sausage egg and cheese which he will not eat. So thanks for that. -called the store to inform them, and assuming there was only one gentleman on shift today, he answered the phone- and was very disingenuous in his apology and offered for me to drive back “to get my bagel” so convenient packing two children back into the car to drive back downtown to get one of my (3 items) Driveway thru wasn’t even busy when we were there. 1- if your job is too hard and you can’t get a simple order right, then leave 2 if you don’t like your job, then leave. 3 if you don’t like your customers here, then leave. 4. If you “just don’t care”, then please leave and don’t work in any other customer service based job because you give those of us that do work in the industry and care, and provide good service a bad reputation. I know there are good workers here but unfortunately I will not be returning to this location as it is not worth the gamble of quality of service. I have never had an unpleasant experience in the Brattleboro location. So I will continue there, the village roost here, or Starbucks in Bennington. “THANK YOU FOR YOUR ATTENTION TO THIS MATTER”
  • BC
    Bo Chap
    Sep 13, 2025
    1.0
    It's great to wait on your order and listen to the employees straight up make fun of you
  • JJ
    Jason
    Sep 11, 2025
    1.0
    Sooo slow…. This is not fast food. Hurry up and wait. Workers are out of hand and not being controlled properly by management.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilmington, VT?

Dunkin' in Wilmington, VT is open from 5:00 AM to 4:00 PM Monday to Wednesday, Friday to Sunday, and closes earlier at 1:00 PM on Thursdays.

Can I order Dunkin' products ahead of time or get delivery?

Yes, you can order ahead using the Dunkin' mobile app or website for fast grab-and-go, and delivery service is also available.