Located on Route 100 between Stowe and Waterbury, our Waterbury store showcases everything we have to offer— from truffles and Five Star Bars to hand-whipped copper kettle fudge, milkshakes, and ice cream, even factory seconds! Plus plenty of free samples! The perfect place to pick up some gifts on your foliage tour or to warm up after a day of playing in the snow. Stop in with the whole family!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.