Dunkin'

3.8
326 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Swanton, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1st St, Swanton, VT
05488, United States

Hours

Reviews

3.8
326 reviews
5 stars
159
4 stars
55
3 stars
42
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and delays in receiving their items.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and long wait times.

Cleanliness

Several reviews noted cleanliness issues within the establishment, affecting the overall experience.

Mixed Food Quality

While some customers enjoyed the food and drinks, others reported stale items and incorrect preparations.
  • ER
    Erika Russell
    Dec 22, 2025
    1.0
    This is by far the worst service at a dunkin' i have ever seen! We placed a mobile order at 7:20 am and didn't receive the coffees (2) until 8:03 am. The manager is a cranky and mean older woman that treats the staff like garbage and is rude to customers. I will never go to this location again and I am going to spread the word about this location. Do better and get a manager that can handle being in customer service!
  • EL
    Emanuele Leo
    Dec 1, 2025
    1.0
    Disgusting customer service. Keep driving down the road for a different Dunkin or go anywhere else in general. Was served by a girl with a septum piercing and a nasty attitude. It's unfortunate but I won't be supporting this Dunkin anymore until they fix their staff.
  • GJ
    Gary Bombard Jr.
    Nov 1, 2025
    5.0
    I'm very friendly
  • MC
    Matteo Cammisano
    Oct 25, 2025
    1.0
    Terrible customer service and will disrespect you if they suspect you are a Canadian. The lady cashier with the septum ring spoke about my party’s dissatisfaction to another customer which lead to an altercation in the parking lot. The cashier fostered a threatening environment where a local customer harassed us in the parking lot and racially profiled someone in my party. Aside from the disappointing service and food, we felt very unwelcome. Do better with your employees Dunkin!
  • HC
    Haley Corey
    Oct 25, 2025
    1.0
    I’m not generally a person to write reviews or ask to speak to managers but today while I was in the Swanton Dunkin I ordered two hot chocolates and a bagel with cream cheese. Not a hard order and I understand that I’ll get my order in the line it was received. I waited less than 5 minutes for our hot chocolates and that was wonderful. Then waited a few more minutes before asking an employee walking through how long on the food we ordered. Her response was sarcastic telling me that it’s “probably right there being made I’m not gonna lie” while chewing her own food. My boyfriend standing next to me was beyond himself and began walking out due to the disrespect. Overall I would think standards would be set in place for these types of things because everyone deserves a break but to speak to costumers with their mouths full is absolutely disgusting.

Frequently Asked Questions About Dunkin'

What are Dunkin' Swanton's opening hours?

Dunkin' Swanton is open every day from 4:30 AM to 8:00 PM.

Does Dunkin' Swanton offer delivery services?

Yes, Dunkin' Swanton offers delivery services daily from 4:30 AM to 8:00 PM.