Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many waiting over 20 minutes for their orders.
Food Quality
Numerous reviews mentioned cold, stale, or incorrect food items, leading to dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Cleanliness
While some noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items.
LC
Landon Carter
Feb 5, 2026
5.0
Great!
TG
T G
Jan 17, 2026
2.0
Orders fries cooked to order, they were cold. SLOW SERVICE, RUDE STAFF.
RW
Robby Wallace
Jan 15, 2026
2.0
Took well over 20 minutes to get old, cold, stale nuggets, shriveled fries, and a sprite that had no syrup.
KC
Ken Corcoran
Jan 11, 2026
3.0
Ordered meal to eat in house. Food was room temperature. Sad.
Then they prompted me with a survey suggesting I would get something in return. I got nothing. Was a wild goose chase and a waste of my time, much like the meal.
AS
Amber Sanders
Jan 3, 2026
1.0
Tonight I ordered a Double Quarter Pounder with Cheese Deluxe meal. I asked for light salt on my fries and I could barely eat them they were so loaded with salt. And don’t even get me started with the burger! It was completely falling apart. And overloaded with the condiments! I couldn’t even eat it! It was disgusting!! At least thy got the drink right.