McDonald's

3.2
926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Chester Road, Springfield, VT
05156, United States

Hours

Reviews

3.2
926 reviews
5 stars
247
4 stars
202
3 stars
190
2 stars
96
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes for orders, leading to frustration.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, with many customers noting that their orders were often wrong.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, improperly cooked, or poorly assembled meals.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but there were also reports of unsanitary conditions in certain areas.
  • MD
    Mason Deedman
    Oct 25, 2025
    1.0
    I wated there for an awere and thay were yelling at everyone
  • BP
    Benjamin Pennell
    Oct 22, 2025
    1.0
    There's no world where two snack wraps, nuggets, and a tea should take 25 minutes at McDonald's.
  • JF
    Jim Found
    Oct 3, 2025
    1.0
    I'm done with McDonald's. Food at this Springfield location is usually cold. Waited 20 minutes at drive thru for a simple Steak bagel breakfast. Complained to manager who just walked away. You can go to Jake's gas station down the road and get a breakfast sandwich in minutes. So disgusted with Springfield McDonald's i decided to complain to corporate. The inconsistencies with all McDonald's will be their ultimate downfall.
  • CD
    Carol Dotter
    Oct 2, 2025
    1.0
    No one taking orders at the register the entire half hour we were there. Some customers left. We rdered at kiosk. Took almost 20 minutes to get food. Our wraps were only warm with a little sauce at the very bottom. Milkshakes had sat for awhile before we got them. Definitely NOT worth $28.14 .
  • SP
    Slayton Peale
    Oct 1, 2025
    2.0
    Very frequently the lobby is closed (often with no signage) Your order has a solid chance of being wrong, make sure you check. Drive through is usually prioritized over inside service so if the lobby is open and you go in, prepare to wait anywhere for 15-30 minutes for even a small order.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location in Springfield, VT?

This McDonald's is open daily from 6:00 AM to 10:30 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is available every day from 6:00 AM to midnight.