Windjammer Restaurant & Upper Deck Pub

Reviews

• JN

  James Newell

  Apr 20, 2026
  2.0
  Restaurant is a nice place. The waitress was great. The food is good. But being charged surprise fees? They say in other review responses that they need to do a “better job” of informing patrons of a surprise “kitchen service fee” when presented the bill. But they won’t, I’m sure every customer including ourselves will not receive any mention of this additional charge until it’s on the bill and you ask the waitress what it is. Why not also have special separate fees for the friendly restaurant greeter and also for the guy who brought our food and for the person who cleans the table and how about a supportive fee for the guy who repairs the roof on the building? So empathetic!… by being disingenuous to your patrons. If the check said hey, the manager took a $10,000 pay cut to help this restaurant staff I’d say that’s more appropriate. Are WE allowed to make the surprise and say we’re subtracting 2% from the bill when we get the check? Please don’t reply and say we’re sorry we didn’t communicate better, or we’re disappointed you had a bad experience because you’re not. Otherwise, there wouldn’t be review after review, over 2 years mentioning this surprise fee, which is technically false advertising and just shady. Read the room, just be up front and simply update your prices. It works better than empty excuses. We tipped well over 20% on the entire bill so don’t think we’re cheap and punitive. It’s too bad because we’ve been here with our family several times over the years and I usually write nice reviews. I should have seen the little mention of the service fee on the bottom, right hand corner of the menu!
• AL

  Ania Lokaj

  Apr 18, 2026
  5.0
  Great Drinks and Food!
• TH

  Tyler Hull

  Mar 31, 2026
  4.0
  Great atmosphere! Service is good, staff is friendly. The food is good, nothing spectacular!
• FR

  Fred Rastaro

  Mar 21, 2026
  4.0
  Good place with value for money. French fries worth a try, definitely recommended for a night dinner in Burlington.
• RR

  rj r

  Mar 7, 2026
  5.0
  Came on a Friday night in search or prime rib in the area and they delivered. The place was really busy, plenty of wait staff and prompt service at the table. Our server was friendly and efficient. We had fresh oysters as an appetizer along with warm rolls and butter. Then we had a kids steak meal, a prime rib meal, and a bacon wrapped scallops for an main with a side of brussel sprouts. The oysters were good, nice and plump and fresh. The brussel sprouts which are crispy with bacon and some glaze were excellent. The bacon wrapped scallops were cooked well and tasty. The prime rib came with your choice of side, which we had the mash potatoes, which were nice and buttery and creamy. The prime rib was cooked to order rare, was nice and tender, the side of au jus and the horseradish cream sauce excellent. For dessert I'd recommend the creme brulee. Overall excellent meal.

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