Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of the overall service experience.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty restrooms and dining areas, contributing to an unsatisfactory environment.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with specific mentions of unappetizing items like dry burgers and old fries.
Management Issues
Reviews indicated problems with management, including unprofessional behavior and poor handling of customer complaints, which negatively impacted the dining experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, suggesting that there are occasional bright spots.
AL
Aundreah Limoge
Feb 22, 2026
1.0
Their customer service is horrible. Will wait for 30 minutes for one burger And a small fry nor is there a drive-through here so there shouldn't be that long of a wait time Today I went in in the women's bathroom was flooded. Somebody left the sink on in the bathroom was soaked when I told A worker they acted like they already knew and didn't care Wouldn't suggest coming here .. I definitely won't again
DS
Dave Stevens
Feb 20, 2026
1.0
This particular McDonald's is a dump. It's an old ran down building, and the building reflects the quality of service. They did have new kiosks to use but none of them was working properly and there was no signs so you found out when you tried to pay, one cancelled my order when I pressed pay with card, so went to the next one and started over, went to pay and it said card payment is unavailable at this time. Went to the next one and a customer told me that kiosk isn't working, so I went to the counter and the cashier had a horrible attitude, and when I said the kiosk isn't working I was told it wasn't his job and he didn't know what to tell me. I told him he just told me he didn't want my business or his job with that attitude. I DO NOT RECOMMEND GOING HERE!!!
MM
Melissa
Feb 15, 2026
4.0
Family friendly
PM
Paula Murray
Feb 13, 2026
1.0
The manager is completely disrespectful and unprofessional. I get short staffing, I get the frustration in fast food as i also work in it. I have not once cussed at my employees for a mistake, or my customers for not getting as they asked for. This place is completely unprofessional and needs to get their shit together because I will not be going back. Managers need to learn how to run a store.
AS
Ana Shackelford
Jan 16, 2026
1.0
UBER Delivery order that arrived with ALL 3 missing drinks and 2 10 piece chicken nuggets!!! This isn't a difficult job. Ordered at 8:30pm. No way to contact supervisor. No answer!! $60 and only 2 sandwiches/2 fries. Does anyone take pride in their jobs anymore?
What are the operating hours for McDonald's in South Burlington, VT?
McDonald's in South Burlington is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery and pickup options?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or by using the McDonald's App available on both Apple and Android platforms.
What payment options are available at McDonald's South Burlington?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's?
Yes, WiFi is available for customers at this McDonald's location.
Does McDonald's South Burlington serve breakfast and late-night food?
Yes, this McDonald's serves breakfast and offers late-night food options.
Is the McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What are some nearby places of interest to McDonald's in South Burlington?
Nearby places include UPS Access Point location, Cricket Wireless Authorized Retailer, Hairy Bear barber and beauty salon, Little Caesars Pizza, and Dunkin' coffee shop.
How could I use nearby public amenities when visiting McDonald's?
You can use the UPS Access Point nearby for any shipping needs before or after grabbing a meal, or visit Cricket Wireless if you need mobile phone services near McDonald's.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Little Caesars Pizza, Dunkin', Burger King, Everest Indian-Nepali Restaurant, Wooden Spoon Bistro, Zachary's Pizza, and Al's French Frys.
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