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McDonald's

3.4
(1565 reviews)

Business Details

(802) 863-3543
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
1205 Williston Rd, South Burlington, VT
05403, United States

Hours

Reviews

3.4
1,565 reviews
5 stars
504
4 stars
338
3 stars
330
2 stars
115
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to a negative perception of the overall service experience.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty restrooms and dining areas, contributing to an unsatisfactory environment.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, with specific mentions of unappetizing items like dry burgers and old fries.

Management Issues

Reviews indicated problems with management, including unprofessional behavior and poor handling of customer complaints, which negatively impacted the dining experience.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, suggesting that there are occasional bright spots.
  • AL
    Aundreah Limoge
    Feb 22, 2026
    1.0
    Their customer service is horrible. Will wait for 30 minutes for one burger And a small fry nor is there a drive-through here so there shouldn't be that long of a wait time Today I went in in the women's bathroom was flooded. Somebody left the sink on in the bathroom was soaked when I told A worker they acted like they already knew and didn't care Wouldn't suggest coming here .. I definitely won't again
  • DS
    Dave Stevens
    Feb 20, 2026
    1.0
    This particular McDonald's is a dump. It's an old ran down building, and the building reflects the quality of service. They did have new kiosks to use but none of them was working properly and there was no signs so you found out when you tried to pay, one cancelled my order when I pressed pay with card, so went to the next one and started over, went to pay and it said card payment is unavailable at this time. Went to the next one and a customer told me that kiosk isn't working, so I went to the counter and the cashier had a horrible attitude, and when I said the kiosk isn't working I was told it wasn't his job and he didn't know what to tell me. I told him he just told me he didn't want my business or his job with that attitude. I DO NOT RECOMMEND GOING HERE!!!
  • MM
    Melissa
    Feb 15, 2026
    4.0
    Family friendly
  • PM
    Paula Murray
    Feb 13, 2026
    1.0
    The manager is completely disrespectful and unprofessional. I get short staffing, I get the frustration in fast food as i also work in it. I have not once cussed at my employees for a mistake, or my customers for not getting as they asked for. This place is completely unprofessional and needs to get their shit together because I will not be going back. Managers need to learn how to run a store.
  • AS
    Ana Shackelford
    Jan 16, 2026
    1.0
    UBER Delivery order that arrived with ALL 3 missing drinks and 2 10 piece chicken nuggets!!! This isn't a difficult job. Ordered at 8:30pm. No way to contact supervisor. No answer!! $60 and only 2 sandwiches/2 fries. Does anyone take pride in their jobs anymore?

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in South Burlington, VT?

McDonald's in South Burlington is open 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and pickup options?

Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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