Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 570 Shelburne Road in South Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries, noting them as delicious and well-prepared.
Service Issues
Several reviews highlighted slow service and order inaccuracies, with some customers expressing disappointment in staff professionalism.
Pricing Concerns
Many customers felt the prices were high for the quality of food, with some expressing shock at the total cost of their orders.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting dirty tables and sticky floors.
Staff Friendliness
Despite some service issues, many customers appreciated the friendly and accommodating nature of the staff.
SC
Somdeb Chatterjee
Feb 1, 2026
5.0
I’ve been a regular here for over 10 years, and the food is consistently excellent—I’d even argue it’s better than some of the upscale restaurants around here.
The service is fast, and the staff is always friendly.
For online orders, they often wait until I arrive before making the fries so they’re served hot. Can’t ask for more. Love this place.
TF
Thomas Flowers
Jan 7, 2026
5.0
Great place for a quick meal.
SS
Sonam Sherpa
Jan 4, 2026
5.0
cheeseburger n cajun fry with chocolate shake with whip cream is to die for 🍔🥤
EE
Em
Nov 15, 2025
5.0
Very surprised with how good the restaurant smelled upon entering. BLT was fantastic, and my husband enjoyed his bacon cheeseburger. Cajun fries were also fun. Nice that toppings didn't cost extra, too. Jalapeños for the win!
SS
Sheldon Sun
Nov 10, 2025
1.0
> Extremely Disappointing and Discriminatory Experience
On November 1, 2025 (before 6 PM), my family and I experienced racial discrimination while ordering food at this Five Guys location. During my order — spoken entirely in English — the cashier (who was white) asked under his breath if my son “speaks English.” When confronted, he confirmed what he said.
We were shocked and deeply offended. We spoke to the manager immediately, but the experience left us so disgusted that we left without eating.
I reported this through the corporate feedback portal, but the response so far has been procedural and dismissive — a $100 gift card and vague references to “training.” What’s missing is a genuine apology from both corporate and the local store, and assurance that behavior like this will never happen again.
This incident is not about poor customer service — it’s about racial bias that no family should ever experience in any setting, much less a national restaurant chain. I’m asking Five Guys corporate to address this issue with the seriousness and urgency it deserves.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does the South Burlington Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the South Burlington Five Guys?
The South Burlington Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order food for delivery from this Five Guys location?
Yes, South Burlington Five Guys offers delivery service from 11:00 AM to 9:30 PM every day.
Is in-store pickup available at the South Burlington Five Guys?
Yes, the restaurant offers in-store pickup services.
Does this Five Guys location have wheelchair accessible facilities?
Yes, the restaurant offers a wheelchair accessible entrance, seating, parking, and restroom.
What payment options does South Burlington Five Guys accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are children welcome at the South Burlington Five Guys and are high chairs available?
Yes, children are welcome and high chairs are available for use.
How many ways can I customize my burger at this Five Guys?
You can customize your burger in more than 250,000 ways, with over 1,000 milkshake combinations available.
What nearby places can I visit before or after dining at Five Guys?
You can visit Oakledge Park for outdoor activities, enjoy sushi at ZENSHI Handcrafted Sushi, or shop at Shaw's Supermarket located nearby.
Are there convenient services near Five Guys, such as ATMs or laundry?
Yes, The Exchange Network ATM and LaundroLab Laundromat are close by, making it easy to access banking and laundry services when visiting Five Guys.
Is Five Guys located near any community organizations or health services?
Yes, it's near services like the Chittenden County Chess Club, Fletcher Allen Health Care hospital, and United Way of Northwest Vermont.
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