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Five Guys

4.3
(726 reviews)

Business Details

(802) 497-0370
https://restaurants.fiveguys.com/570-shelburne-road

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 570 Shelburne Road in South Burlington is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
570 Shelburne Road, South Burlington, VT
05401, United States

Hours

Reviews

4.3
726 reviews
5 stars
422
4 stars
198
3 stars
46
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries, noting them as delicious and well-prepared.

Service Issues

Several reviews highlighted slow service and order inaccuracies, with some customers expressing disappointment in staff professionalism.

Pricing Concerns

Many customers felt the prices were high for the quality of food, with some expressing shock at the total cost of their orders.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and sticky floors.

Staff Friendliness

Despite some service issues, many customers appreciated the friendly and accommodating nature of the staff.
  • SC
    Somdeb Chatterjee
    Feb 1, 2026
    5.0
    I’ve been a regular here for over 10 years, and the food is consistently excellent—I’d even argue it’s better than some of the upscale restaurants around here. The service is fast, and the staff is always friendly. For online orders, they often wait until I arrive before making the fries so they’re served hot. Can’t ask for more. Love this place.
  • TF
    Thomas Flowers
    Jan 7, 2026
    5.0
    Great place for a quick meal.
  • SS
    Sonam Sherpa
    Jan 4, 2026
    5.0
    cheeseburger n cajun fry with chocolate shake with whip cream is to die for 🍔🥤
  • EE
    Em
    Nov 15, 2025
    5.0
    Very surprised with how good the restaurant smelled upon entering. BLT was fantastic, and my husband enjoyed his bacon cheeseburger. Cajun fries were also fun. Nice that toppings didn't cost extra, too. Jalapeños for the win!
  • SS
    Sheldon Sun
    Nov 10, 2025
    1.0
    > Extremely Disappointing and Discriminatory Experience On November 1, 2025 (before 6 PM), my family and I experienced racial discrimination while ordering food at this Five Guys location. During my order — spoken entirely in English — the cashier (who was white) asked under his breath if my son “speaks English.” When confronted, he confirmed what he said. We were shocked and deeply offended. We spoke to the manager immediately, but the experience left us so disgusted that we left without eating. I reported this through the corporate feedback portal, but the response so far has been procedural and dismissive — a $100 gift card and vague references to “training.” What’s missing is a genuine apology from both corporate and the local store, and assurance that behavior like this will never happen again. This incident is not about poor customer service — it’s about racial bias that no family should ever experience in any setting, much less a national restaurant chain. I’m asking Five Guys corporate to address this issue with the seriousness and urgency it deserves.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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