Dunkin'

4.0
610 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Burlington, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1220 Williston Road, South Burlington, VT
05403, United States

Hours

Reviews

4.0
610 reviews
5 stars
307
4 stars
120
3 stars
92
2 stars
28
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and disorganization.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Feedback indicated a lack of cleanliness in the store, with some customers describing it as filthy and unsanitary.

Food Quality

Several customers expressed disappointment with the quality of food items, citing cold or poorly prepared items.

Staffing Issues

Many reviews mentioned that the location appears to be understaffed, leading to longer wait times and service delays.
  • CO
    Conrad Osborne
    Jan 3, 2026
    3.0
    This location is my usual stop on my way to work. The latte I order is always great, if a little sloppy from overfill, but today I ordered some of the Hashbrowns with "Queso" and bacon. The "Queso" was just two slices of barely melted American Cheese pressed on top of the hashbrowns. Y'all need to try just a little harder.
  • JB
    Josh B.
    Dec 9, 2025
    2.0
    Not very helpful staff, never mixes my drinks or helps when there’s an issue. You can get drinks from other Dunkin’s remade at different locations but not here
  • AC
    Anastasia Crowe
    Nov 21, 2025
    3.0
    The staff are always friendly and the building is very clean. However, I have had several orders messed up or parts of the order missing. Or my bagel will be cold by the time my coffee is done or vice versa. If I place a mobile order 5 minutes ahead of time I still end up waiting 5 minutes at the shop for half of my order to be fulfilled (I dont place big orders, literally 2 or 3 items). I also believe (I know this is a corporate issue not the local branch) their food is WAY overpriced. $5 for a bagel with cream cheese that I have to spread the cream cheese myself? I can (and will in the future) go to any number of local bagel shops where bagels are made fresh each morning and have a dozen different varieties and pay much less than what Dunkin charges. I used to go to Dunkin because it was fast and cheap but as they are no longer either of those things I will be supporting local businesses from now on instead.
  • JJ
    Josh Jones
    Nov 10, 2025
    2.0
    This location has great coffee and doughnuts. The only problem is that it's always a crowd of people waiting for 15 min . just for a cup of coffee . A little ridiculous !
  • AA
    Alan
    Oct 18, 2025
    1.0
    Ordered six donuts, they got them and get in the car to open them up and they were wrong! So I went back in to have them fixed and yet again they are wrong. All the employees complained about was that they were busy! People would much rather wait for you to take your time and get their order right the first time. Then I got treated from the only guy working there because I was telling his grandma that was working there to take her time to get my order right and he threatened to kick my ass and take me out! Shocking that there phones are not working either in order for me to contact them and get the owner of the facilities number to have a chat about his employees!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in South Burlington, VT?

Dunkin' is open daily from 4:00 AM to 8:00 PM in South Burlington, VT.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.