Chipotle Mexican Grill

2.6
355 reviews
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About

Mexican Restaurant
Chipotle Burlington Dorset Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
205 Dorset St, South Burlington, VT
05403, United States

Hours

Reviews

2.6
355 reviews
5 stars
86
4 stars
49
3 stars
27
2 stars
36
1 star
157

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.

Service Quality

Customers frequently reported slow service, unhelpful staff, and negative interactions with employees, indicating a lack of proper management and training.

Food Availability

Many customers expressed frustration over the restaurant being out of key menu items, leading to disappointing experiences.

Portion Sizes

Several reviews mentioned stingy portion sizes, with customers feeling they did not receive adequate food for the price paid.
  • HS
    Harpreet Singh
    Jan 3, 2026
    1.0
    Terrible experience…. Don’t even bother using the app to order food. I placed the order 45 mins beforehand and had to wait 20 mins in the shop.
  • SB
    Sophia Bullinger
    Jan 2, 2026
    1.0
    Worst Chipotle experience of my life. I would normally call myself a Chipolte fanatic, but now my view is distorted and downright destroyed. Now im afraid to say I despise it due to the terrible interaction I had with two displeased staff members who obviously hate their lives. They also had NO FOOD. Chipotle, you are so much better than this.
  • SG
    Stanley Goodwin
    Jan 1, 2026
    1.0
    I ordered Corn Hard-Shell Tacos, and received wheat softshell. I called their customer service, and they said they would remake my order. I drove 20 minutes just to be informed they did not have corn taco shells. I am Celiac, and their substitution without my consent could have been very bad. They need to be explicit and not do substitutions without asking me.
  • KM
    Kevin Moyer
    Dec 24, 2025
    1.0
    I love Chipotle but I’m so tired of being disappointed with this location. Honestly, corporate Chipotle should revoke this franchisee’s license and start over. Terrible customer service. Messy tables. Employees just don’t care at all. Irregular and unreliable hours. Just awful.
  • AG
    Ali Gibson
    Dec 15, 2025
    1.0
    Breaks my heart to write this but wow that was a terrible experience. I've been a Chipotle fan and want nothing less than their business to thrive here in Burlington. I was perfectly politle and kind giving my order. They were out of chicken so I had to wait, not great but no biggie, and when they knew I was waiting, seemed to purposefully do other things besides cutting the cooked and almost ready to go chicken to serve. After 5 min I decided to just get carnitas instead. The tables were all a mess. They were out of rootbeer and lemonade. The bathroom was embarrassing, just gross. Worse than McDonalds. Super disappointed. Sadly, even though I'd like to come here all the time, I won't be coming back.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 205 Dorset St specialize in?

Chipotle Mexican Grill specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in South Burlington?

The restaurant is open daily from 10:45 AM to 10:00 PM.