Chipotle Mexican Grill

2.7
337 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Burlington Dorset Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
205 Dorset St, South Burlington, VT
05403, United States

Hours

Reviews

2.7
337 reviews
5 stars
83
4 stars
47
3 stars
27
2 stars
33
1 star
147

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in the dining area and bathrooms.

Service Issues

Customers frequently reported slow service, long wait times, and staff being unhelpful or rude, particularly during busy hours.

Food Availability

Many reviews noted that the restaurant often runs out of key ingredients, leading to customer dissatisfaction and frustration.

Mixed Experiences

While some customers praised the food quality and specific staff members for their service, many others had negative experiences that overshadowed the positives.

Management Concerns

Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.
  • BT
    Boots Them
    Nov 16, 2025
    2.0
    This place is a mess. I don’t know who is managing it but there is zero quality control. Carne asada was like shoe leather and all dried out. The pinto beans were a dry mush. They claimed they were out of the honey chipotle dressing. The soda machine had no ice in it. Worst bowl I’ve ever ordered. The whole restaurant is dirty and messy. The employee at the cash register did not know how to use the cash register and apparently hadn’t heard of the salad dressing when I asked. I’ve never been to another Chipotle location where the food was so bad and old and inconsistent. Someone needs to clean house.
  • AB
    Avery Benderoff
    Nov 15, 2025
    5.0
    Idk why it’s rated so low. Pretty normal Chipotle. Long wait time, might want to order ahead.
  • AA
    Allie Arnaiz
    Nov 8, 2025
    4.0
    Good experience at this Chipotle overall. The line was so so long, and they did not have enough workers to accommodate for the crowd they had. I felt bad for the workers. They were so kind and patient when taking orders though. Food was good nothing wrong about it.
  • MG
    Micah Greene
    Nov 8, 2025
    1.0
    The restaurant is constantly filthy. In fact, filthy doesn’t begin to describe the condition. If there is a dirtier restaurant is Burlington, I have not seen it.
  • AC
    adrien chen
    Oct 10, 2025
    1.0
    I would give this zero stars if I could. I should have read the reviews after seeing the 2.6 average rating. We came in at 8:30pm on a Friday night. First impression was not welcoming at all, they seemed bothered you entered the place. They were out of lettuce, guacamole, and limes. All of the juices were out. They had no care in telling you they were out. The establishment was so dirty. Trash all over floors, trash receptacles overflowing, and every table top was dirty. Both bathrooms were dirty, overflowing trash cans, and no toilet paper. On top of all of this, all of the employees were standing around speaking, drinking sodas, and playing little games together behind the counter. We couldn’t believe the state of the restaurant yet the employees didn’t seem to mind one bit. Management should step in sooner than later here.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at 205 Dorset St specialize in?

Chipotle Mexican Grill specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in South Burlington?

The restaurant is open daily from 10:45 AM to 10:00 PM.