Dunkin'

3.5
319 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Albans, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
725 Fairfax Rd, Saint Albans, VT
05478, United States

Hours

Reviews

3.5
319 reviews
5 stars
110
4 stars
78
3 stars
49
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor organization, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Several reviews highlighted issues with food preparation, including burnt items, incorrect orders, and unsanitary conditions.

Staff Behavior

Customers frequently mentioned unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Inconsistent Experience

While some customers praised the service and food, many others reported frequent mistakes and dissatisfaction, indicating a lack of consistency.
  • AE
    Andrew Erdely
    Dec 7, 2025
    1.0
    The person that was cooking the croissants inside the oven said that all she can do is burn them there's a setting on the oven because I used to work for Dunkin Donuts and you use the English muffin setting to cooking them you don't cook it on the highest temperature and burn the crap out of it and think that you're going to make money off that people pay good money to go and have croissant sandwiches then having them burn and Rock Solid like a rock they made up an excuse after I mentioned it and said oh I can't cook it that's just how it comes out that is a load of crap because I used to work for Dunkin' donuts and that is not how it's supposed to come out cuz you're not supposed to sell anything that is burnt that is as long as the customer's okay with that but the customer was not okay with that we the customers are starting to get mad because this store is not listening to their customers and is not doing it correctly therefore my experience working with Dunkin' Donuts is actually a lot I have a lot of experience underneath my belt but for having a cook go ahead and say that they can they can't make it so it's not burnt it's a load of crap and furthermore you can put on an English muffin setting in the oven and actually cook it so there's not burnt so the cook is actually burning food thinking that they're going to sell burnt food that's not okay that's not the way to do business if we want to burn food we could have just ordered it somewhere else I'm very unhappy and very frustrated because no one seemed like they had a grip on anything while they were there they were not talking to customers while they were waiting they were not making sure that the orders were made properly they were just they weren't even making the drinks correctly so cuz I already have gotten told that a person was waiting 3 hours or more and said nevermind it should not take this long and they left they left because they didn't want to wait any longer because it's supposed to be fast service not slow service therefore you guys need to have more people in the store
  • AB
    Andre Benoit
    Oct 25, 2025
    1.0
    Waited over 50 minutes for my order while several employees stood around doing nothing. The food was fine once it finally came out, but the service was awful no sense of urgency or organization. This location really needs stronger leadership and better work ethic from the staff
  • JL
    jordan Lamphear
    Oct 8, 2025
    1.0
    I put an online order in 20 minutes before arriving and still had to wait in drive thru for 35 minutes once I got there before having to drive off because I was going to be late. With only 4 cars ahead of me and thet all had to wait as well with no movement, that is absolutely unacceptable. Now I have to call my bank to cancel the charge. Never going to this location again.
  • AA
    Amy
    Aug 28, 2025
    1.0
    Terrible, waiting 10 mins or more for 2 med coffees and one being completely wrong flavor .. and then we brought it back just to still get the same wrong thing, which he complained about having to make a new one, of course I want a new one you made it wrong ... . I mean come on this young guy should learn how to make a coffee... Have to say very disappointed, since the others never gave me such problems...
  • MM
    Marie Malko
    Jul 28, 2025
    5.0
    Visite au Dunkin lors de notre road trip jusqu'à Burlington, nous avons fait un petit arrêt pour des breuvages et donuts. Rien à dire de négatif et j'ai adoré mon café froid à la cassonade avec lait d'avoine.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Saint Albans, VT?

Dunkin' in Saint Albans, VT is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers delivery service but does not have curbside pickup.