Dunkin'

3.6
453 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rutland, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
142 S Main St, Rutland, VT
05701, United States

Hours

Reviews

3.6
453 reviews
5 stars
192
4 stars
87
3 stars
63
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers reported mixed experiences with staff, ranging from friendly and helpful to rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness Issues

Several reviews highlighted unsanitary conditions, particularly in the bathrooms, affecting overall customer satisfaction.

Service Speed

Customers noted inconsistent service speed, with some experiencing long wait times despite low customer volume.

Product Quality

While many enjoyed the coffee and food, there were reports of poor quality items, such as drinks with bugs or incorrect preparations.
  • CE
    Chelsea Elizabeth
    Nov 10, 2025
    1.0
    If I could give the service 0 stars I would. The lady making the sandwiches coughed into her hand then the back of her hand and didnt wash her hands. When told she should due to health reasons she argued she wasn't touching food just handing it out. She eventually went over and washed then but then continued to walk over to every employee and talk/giggle about it as if we were in the wrong. Do not use this store.
  • SL
    Sandie Loseby
    Sep 23, 2025
    5.0
    Staff is always friendly, greets me with a smile. The staff is always cleaning.
  • RJ
    Rob Johnson
    Sep 9, 2025
    1.0
    This particular Dunkin always makes me laugh. Always check your order, messing up is common. The confusion when they forget half your order is what makes me laugh.
  • SW
    Savanna williams
    Aug 25, 2025
    2.0
    The place is covered with bugs there is lots of flys flying around not clean.
  • L3
    Local #347
    Aug 14, 2025
    3.0
    So whenever I order iced coffee I ALWAYS get (well ask for) cold foam. Half the time I get it, half the time I don’t. Now you may say “why don’t you ask them to put it on”? Well my friend, whenever I have done that I get eye rolls, sighs, and just made to feel like an annoyance for asking for what I paid for. I’ve given up correcting it when it’s wrong because it ALWAYS seems to be annoying to staff. I understand fast food isn’t easy, and I know people make mistakes. It just irritates me when I pay 70¢ extra for cold foam and then it’s not added on. This morning I had a mobile order and I selected Cold foam. My boyfriend picks it up and brings it home (30 minutes away) and they yet again forgot my cold foam. They didn’t even have it on the ticket, I checked the app and I did in fact select adding cold foam, so yay. (And yes I know cold foam seeps in and disappears, I’m familiar with that because of living 30 minutes away, that’s not the case here, it wasn’t even added in the first place). I would just like to receive what I am paying for or get my 70¢ back. In these times you need every penny you can get. Staff, please just read the orders more thoroughly. Other than this, I love this dunkin and don’t have any problems. I’m just tired of losing money and not getting what I paid for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rutland, VT?

Dunkin' in Rutland, VT is open Monday to Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery or pickup services in Rutland?

Yes, Dunkin' offers delivery and curbside pickup services.