Chipotle Mexican Grill

3.2
313 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

37 N Main St, Rutland, VT
05701, United States
(802) 282-4509
https://locations.chipotle.com/vt/rutland/37-n-main-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3619
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Rutland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
37 N Main St, Rutland, VT
05701, United States

Hours

Reviews

3.2
313 reviews
5 stars
111
4 stars
51
3 stars
28
2 stars
26
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including staff being unhelpful, rude, or inattentive.

Ingredient Availability

Frequent complaints about being out of key ingredients, especially during peak hours, leading to customer dissatisfaction.

Cleanliness

Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and unsanitary conditions noted.

Portion Sizes

Customers expressed disappointment with small portion sizes compared to expectations, often feeling shortchanged.

Mixed Experiences

While some customers praised the food quality and friendly staff, many others had consistently negative experiences.
  • BD
    Bhavin Doshi
    Dec 22, 2025
    1.0
    Avoid this location. Ran out of ingredients at 7.45pm (cheese, corn, pico, chips) but had same stuff for online orders. Didn't serve customers who were in store but had saved those for online orders. Very bad service at this location
  • MI
    Max Iori
    Nov 27, 2025
    1.0
    I just had one of the most disappointing experiences I’ve ever had at a Chipotle. The restaurant itself was clean, but the staff could not have cared less about the customers. The portion sizes were honestly ridiculous — even after I specifically asked for more, my bowl was still half empty. The workers moved like they were being forced to do the bare minimum and couldn’t be bothered to listen or make it right. I’ve been to plenty of Chipotle locations and this was by far the worst service and the stingiest portions I’ve ever seen. If this is how this location is run, I won’t be coming back anytime soon.
  • AN
    Ashley N
    Nov 16, 2025
    5.0
    Ammon went above and beyond in serving my family today at lunch. I have a severe gluten sensitivity and asked that he please change his gloves before starting my order. He not only happily washed his hands and changed his gloves but also wiped down the prep area, used clean utensils for the meat and fajita veggies, and served my sour cream, corn salsa, and lettuce from a new container to help ensure as little cross contamination as possible. 5 ⭐️ all day long for customer service!!! He was also super friendly through the whole experience. Our food was wonderful and the quality that we would expect from chipotle, with their generous portions. The atmosphere was very nice with the exception of most of tables being in need of a wipe down. (Hence the 4 stars for atmosphere,) The rest of the establishment was very clean.
  • JL
    Justine Luttgens
    Nov 7, 2025
    4.0
    Got a steak bowl. Delicious per usual!
  • CG
    Charles Guyer
    Oct 25, 2025
    1.0
    The lady with a blue bun and glasses seemed to be intoxicated while serving my friends and I. She was practically falling asleep while scooping and was sluring her words. Her eyes were a main give away. It’s quite disturbing as a customer walking in to an establishment and getting served by someone who is clearly intoxicated
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rutland serve?

Chipotle Mexican Grill in Rutland offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is the Chipotle Mexican Grill located in Rutland?

The Chipotle Mexican Grill is located at 37 N Main St, Rutland, VT 05701, United States.