Chipotle Mexican Grill

3.2
314 reviews
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About

Mexican Restaurant
Chipotle Rutland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
37 N Main St, Rutland, VT
05701, United States

Hours

Reviews

3.2
314 reviews
5 stars
112
4 stars
51
3 stars
29
2 stars
26
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold or old food, and frequent shortages of key ingredients.

Cleanliness

Numerous reviews highlighted poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in the restaurant.

Service Issues

Staff were often described as friendly, but many customers noted issues with service speed, understaffing, and unprofessional behavior.

Availability

The location frequently runs out of popular items and has inconsistent hours, leading to customer frustration.

Value for Money

Many customers felt that portion sizes were inadequate for the price, leading to dissatisfaction with the overall value.
  • AN
    Ashley N
    Nov 16, 2025
    5.0
    Ammon went above and beyond in serving my family today at lunch. I have a severe gluten sensitivity and asked that he please change his gloves before starting my order. He not only happily washed his hands and changed his gloves but also wiped down the prep area, used clean utensils for the meat and fajita veggies, and served my sour cream, corn salsa, and lettuce from a new container to help ensure as little cross contamination as possible. 5 ⭐️ all day long for customer service!!! He was also super friendly through the whole experience. Our food was wonderful and the quality that we would expect from chipotle, with their generous portions. The atmosphere was very nice with the exception of most of tables being in need of a wipe down. (Hence the 4 stars for atmosphere,) The rest of the establishment was very clean.
  • JL
    Justine Luttgens
    Nov 7, 2025
    4.0
    Got a steak bowl. Delicious per usual!
  • JA
    Joe Arruda
    Oct 29, 2025
    5.0
    Very affordable solid meal for lunch
  • CG
    Charles Guyer
    Oct 25, 2025
    1.0
    The lady with a blue bun and glasses seemed to be intoxicated while serving my friends and I. She was practically falling asleep while scooping and was sluring her words. Her eyes were a main give away. It’s quite disturbing as a customer walking in to an establishment and getting served by someone who is clearly intoxicated
  • LM
    Lily Marie
    Oct 12, 2025
    5.0
    went today and the food was exceptionally fresh and tasted better than i’ve had at other chipotles, staff was nice and super quick with the rush

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rutland serve?

Chipotle Mexican Grill in Rutland offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is the Chipotle Mexican Grill located in Rutland?

The Chipotle Mexican Grill is located at 37 N Main St, Rutland, VT 05701, United States.