Dunkin'

3.5
205 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5356 Ethan Allen Hwy, New Haven, VT
05472, United States

Hours

Reviews

3.5
205 reviews
5 stars
79
4 stars
47
3 stars
27
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

There are numerous complaints about incorrect orders, with customers receiving items they did not request or missing items altogether.

Staff Attitude

While some reviews praised the friendliness of the staff, many others noted rude or inattentive behavior, leading to a negative customer experience.

Food Quality

Feedback on food quality is mixed, with some customers enjoying the offerings while others reported issues like burnt items or poorly made drinks.
  • AF
    Alexander Furdon
    Dec 28, 2025
    1.0
    Don’t go here unless you have 20 minutes to get a cup from the drip. Brutally slow and inattentive staff. I felt like John Travolta in Pulp Fiction when he’s confused and looking around in the lounge. 1 out of 5 stars. Awful service.
  • JS
    Jody Sedore
    Dec 19, 2025
    3.0
    They often don't have enough staff it seems like to keep up with demands. A few times I've waited 40mins for an order that I placed on the app 20m prior to arrival... their food and drinks are consistent though so I keep returning.
  • AD
    Alicia Dodds
    Nov 7, 2025
    1.0
    I honestly don't even know what to say. If you dont have the right mentality to serve customers, work in a warehouse. It probably wont make a difference writing this. It’s one thing to be young and learning. It’s different when you’re older with experience and prefer to argue about something petty. It would be a whole lot easier to appease the customer over something minor. Everyone is happy that way. Using words “rule of thumb” to a customer doesn’t come across as ethical. I don’t work there, I don't need to be reprimanded. The hotline is down so I cant fix the problem. It’s as though they want to put up a fight. Just gross.
  • BP
    Brandon Porey
    Sep 11, 2025
    1.0
    Food is usually ok and what you ordered if you are patient, I do not recommend trying to order inside though as more often then not people who do are completely ignored unless they raise a fuss.
  • RW
    Ryan Wilson
    Aug 24, 2025
    5.0
    Been here a few times never had a problem

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in New Haven, VT?

Dunkin' in New Haven, VT is open daily from 5:30 AM to 7:00 PM.

Where is Dunkin' in New Haven, VT located?

It's located at 5356 Ethan Allen Hwy, inside the Jiffy Mart Gas Station in Addison, New Haven, VT 05472.