Dunkin'

3.6
203 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5356 Ethan Allen Hwy, New Haven, VT
05472, United States

Hours

Reviews

3.6
203 reviews
5 stars
79
4 stars
47
3 stars
26
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.

Employee Attitude

While some customers praised the friendliness of the staff, others noted a lack of respect and professionalism from certain employees.

Food and Beverage Quality

Feedback on food and drink quality was mixed, with some customers enjoying the offerings while others complained about poor taste and preparation.

Operational Issues

Several reviews mentioned operational challenges, such as limited menu availability, inconsistent service hours, and understaffing.
  • AD
    Alicia Dodds
    Nov 7, 2025
    1.0
    I honestly don't even know what to say. If you dont have the right mentality to serve customers, work in a warehouse. It probably wont make a difference writing this. It’s one thing to be young and learning. It’s different when you’re older with experience and prefer to argue about something petty. It would be a whole lot easier to appease the customer over something minor. Everyone is happy that way. Using words “rule of thumb” to a customer doesn’t come across as ethical. I don’t work there, I don't need to be reprimanded. The hotline is down so I cant fix the problem. It’s as though they want to put up a fight. Just gross.
  • BP
    Brandon Porey
    Sep 11, 2025
    1.0
    Food is usually ok and what you ordered if you are patient, I do not recommend trying to order inside though as more often then not people who do are completely ignored unless they raise a fuss.
  • RW
    Ryan Wilson
    Aug 24, 2025
    5.0
    Been here a few times never had a problem
  • SB
    Steve B.
    Jul 23, 2025
    5.0
    Hard working people who always have a smile— a community staple
  • MH
    Maggie H
    Jul 5, 2025
    5.0
    The employees were really nice, the drive through line moved quickly and the coffee was what I needed.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in New Haven, VT?

Dunkin' in New Haven, VT is open daily from 5:30 AM to 7:00 PM.

Where is Dunkin' in New Haven, VT located?

It's located at 5356 Ethan Allen Hwy, inside the Jiffy Mart Gas Station in Addison, New Haven, VT 05472.