Shaw's

3.9
476 reviews
store front picture

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Shaw's located at 2 Main St, Montpelier, VT. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Shaw's deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Shaw's near you today! Shaw's is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Shaw's app for Shaw's for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (802) 223-7587. Stop by and see why our service, convenience, and fresh offerings will make Shaw's your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Shaw's
2 Main St, Montpelier, VT
05602, United States

Hours

Reviews

3.9
476 reviews
5 stars
193
4 stars
143
3 stars
80
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were notable complaints about rudeness and lack of support from management.

Store Condition

The store is generally clean and well-stocked, but some customers reported issues with outdated products and limited selection.

Community Engagement

The store is recognized for its commitment to hiring individuals from the special needs community, which is appreciated by many customers.

Customer Service

There are frequent complaints about understaffing and long wait times at checkout, leading to frustration among customers.

Pricing Issues

Customers noted that prices are higher compared to other stores, which has led some to seek alternatives.
  • CF
    Cryaaron Farris
    Nov 5, 2025
    5.0
    Always has fresh quality products
  • DM
    David Morris
    Oct 13, 2025
    1.0
    The Shaw’s in Montpelier is a vital part of the community — and like most grocery stores these days, it faces its share of challenges. From supply shortages to staffing gaps, it’s easy to understand that keeping everything running smoothly isn’t simple. Still, this location deserves credit where it’s due, especially for its commitment to hiring and supporting members of the special needs community. That kind of inclusion truly matters and should be recognized. That said, there are some serious issues that deserve attention. During a recent visit, I witnessed management and a couple of other employees standing in front of the registers clearly having a good time “smoking and joking,” while a single cashier — a person with clear disabilities — was struggling alone at the only open register. This employee was doing their absolute best but clearly needed help. Instead of support, they were left to manage a stressful situation on their own. Meanwhile, I couldn’t help but notice the ongoing challenges this store faces: shopping baskets routinely go missing (often taken by unhoused individuals), and there have been reports of other difficult incidents like overdoses in the restrooms. These are real community issues — and while Shaw’s can’t fix all of them alone, better management presence and accountability could make a big difference in how staff and customers experience the store. In my experience that day, I stepped in to guide the struggling cashier through a problem that clearly should have had supervisory attention. The lack of response from management was disappointing and, frankly, unprofessional. It’s one thing to face the challenges every grocery store deals with — but it’s another to let leadership standards slip right in front of customers. Montpelier’s Shaw’s has potential, and it has good people working hard inside. But it needs stronger management engagement and accountability to match its community values. With a little more leadership and care, this store could be a lot better for everyone who walks through its doors.
  • JR
    J. R.
    Aug 20, 2025
    4.0
    The prices are climbing. The employees are awesome.
  • MF
    Manon F.
    Jul 26, 2025
    5.0
    Clean and well stocked.
  • RS
    Ryane Sarra
    Jul 15, 2025
    5.0
    Very nice and very accommodating with my service dog

Frequently Asked Questions About Shaw's

Does Shaw's accept SNAP EBT?

Yes, Shaw's accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Shaw's is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Shaw's near me accept Apple Pay?

Yes, Shaw's accepts Apple Pay and many other convenient payment methods!