Kinney Drugs

Reviews

• AR

  Angela Reynolds

  Sep 6, 2025
  5.0
  Kinney Drugs in Middlebury vt has the best customer they have always above and beyond my expectations.
• OS

  Orrin Smith

  Oct 16, 2023
  1.0
  I don't feel well at all. I called at 1:42pm to inquire about when it would be ready. I did this because I wanted to know how much time to wait comfortably in my car. The nice person said about 30-45 minutes. I arrived at 2:20pm and noticed the sign "no Pharmacist between 2 and 2:30". So I was pretty much lied to. I sat down to wait for the prescription to be ready. Around 2:42 a full hour after I was told it would only be 30-45 minutes I waited in line again to ask. Nothing. I sat back down to wait for someone to let me know it's ready. I was sitting right there waiting. Nobody said a word. I called again to find out it actually was ready. I've been loyal to Kinney for 5 plus years because they are employee owned. Guess I'll try Walgreens!
• JD

  Julie Day

  Oct 9, 2023
  1.0
  The staff that work at the registers are always polite but the pharmacist, Jeff, is rude and condescending. I have finally decided to just find a different pharmacy because I no longer feel comfortable even speaking to him. Everyone is entitled to a bad day but when you work at a job like this, there is no excuse for being repeatedly unkind to customers who are looking to you for guidance.
• AW

  Amber Whittemore

  Nov 30, 2022
  1.0
  This pharmacy has the worst customer service support from the head pharmacist Amanda powers, we had an insurance issue and trust me it was inconvenient for me as well but she was rude on both the phone and in person when they had to refund money. This has been our pharmacy for over 20 yrs and there is zero compassion or empathy towards customers who know that they are being overcharged for medication and when it breaks down to an issue on the pharmacy’s end watch out the time it takes them to follow through is not what they want to deal with and you will feel that in their tone and body language. Disappointed in folks who treat it like it’s just their job and forget about what someone else is going through. Don’t recommend this place or pharmacist if you’re looking for answers on insurance issues after following your chain of commands
• TS

  Tracy Sherman

  Aug 31, 2017
  4.0
  Yes I might have to wait for some of my medication but I am use to that I had a pharmacist go out of his way to deliver my medications to me when they do not even deliver to my area I love Kenny Drug's I just wish they did deliver here to me because I can't get out that far to get my medication and it is hard to get someone to help me get my medication. They have been so good to me going to miss them when I do move.

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