Dunkin'

3.4
297 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Middlebury, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16 Court St, Middlebury, VT
05753, United States

Hours

Reviews

3.4
297 reviews
5 stars
102
4 stars
65
3 stars
40
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported excessively long wait times, often exceeding 30 minutes in the drive-thru and for mobile orders.

Service Quality

Many reviews highlighted poor customer service, including rude staff interactions and incorrect orders.

Food Quality

Several customers noted issues with food quality, including stale items and incorrect orders, contributing to dissatisfaction.

Staffing Issues

Frequent mentions of understaffing and management problems were noted, leading to disorganization and slow service.

Mixed Experiences

While some customers praised individual staff members for their friendliness, overall experiences varied widely, with many expressing frustration.
  • EM
    Emery Manchester
    Nov 16, 2025
    1.0
    40 Mins for 2 breakfeast sandwiches is unexcetable. Are you gonna reinvest me for my gas sitting here for this long. Absolutely ridiculous.
  • JB
    J B
    Oct 30, 2025
    1.0
    Waited at the drive thru for 30 minutes just to order a coffee. I had two cars ahead of me then when was at the speaker after about 15 minutes. Person said "be with you in a minute" after 15 minutes I said hello and again they said "sorry just a minute". Either close the drive up or tell people it will be a 30 minute wait. Ended up leaving without even ordering. Ridiculous!
  • JM
    Jamie Maguire
    Oct 30, 2025
    1.0
    Drive thru is always at least 20+ minutes. Don’t order online cause there’s above 50% chance you won’t get your food at all and you’ll have to reach out to customer service for a refund. You can’t park to go in because the drive thru line blocks the parking lot. Have been almost hit many times by people trying to pull out of the parking lot while the people in the drive thru line struggle to move out of the way. Finally gave up on this place, would rather drive the extra 15 minutes to the New Haven location. They need to shut down until they can figure out the staffing situation. Why is McDonalds in Midd so well staffed and this Dunkin’s can’t find anyone to work other than Superhero Stephen who is the only good thing about this location. Promote him and replace the rest.
  • VV
    VT25
    Oct 27, 2025
    2.0
    The wait time is over 30 mins every time I go. And that's when they are fully staffed.
  • PW
    Paige Williamson
    Oct 18, 2025
    1.0
    trust these other reviews and go anywhere but the middlebury dunkin. expect to wait 30+ minutes in the drive-thru even if you ordered online. i placed a $30 order on the app and when i finally got to the window they told me they didn’t get it. did not attempt to refund me. i had to reach out to dunkin customer service, who told me they would reach out to this location. never heard from them again. goodbye to my $30 and my sanity. save yourself and go to the new haven location

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Middlebury, VT?

Dunkin' in Middlebury, VT is open daily from 5:30 AM to 7:00 PM.

Can I order Dunkin' products for delivery or pickup at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.