Dunkin'

3.4
299 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Middlebury, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16 Court St, Middlebury, VT
05753, United States

Hours

Reviews

3.4
299 reviews
5 stars
102
4 stars
65
3 stars
40
2 stars
23
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the store.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior from employees.

Food Quality

Several customers complained about the quality of food and drinks, mentioning stale items and incorrect preparations.

Management Issues

Reviews pointed to poor management practices, including staffing problems and lack of accountability for service failures.
  • AB
    Ana Bianca
    1 day ago
    1.0
    Waited 20 minutes only 2 customers at drive through and me inside. Didn't acknowledge me for the first 10min then said they were out of lattes and bagels. They then only took care of drive through customers while they ignored the inside customers.
  • CG
    Colin Giguere
    Dec 11, 2025
    1.0
    All of the employees were talking about their spouses and marital lives very loudly in the lobby of this location. It is an open kitchen and everyone coming in and out could hear their conversation whether it was about cheating or what they would do if they weren’t in a relationship. It was very discomforting to try and order food while they were having this discussion. On top of that, when I did order, the machine used to make food was broken and half the employees just laughed and walked away when I ordered. There was one who I did not get a name from that was very professional and was very attentive in explaining the lack of food.
  • EM
    Emery Manchester
    Nov 16, 2025
    1.0
    40 Mins for 2 breakfeast sandwiches is unexcetable. Are you gonna reinvest me for my gas sitting here for this long. Absolutely ridiculous.
  • JB
    J B
    Oct 30, 2025
    1.0
    Waited at the drive thru for 30 minutes just to order a coffee. I had two cars ahead of me then when was at the speaker after about 15 minutes. Person said "be with you in a minute" after 15 minutes I said hello and again they said "sorry just a minute". Either close the drive up or tell people it will be a 30 minute wait. Ended up leaving without even ordering. Ridiculous!
  • JM
    Jamie Maguire
    Oct 30, 2025
    1.0
    Drive thru is always at least 20+ minutes. Don’t order online cause there’s above 50% chance you won’t get your food at all and you’ll have to reach out to customer service for a refund. You can’t park to go in because the drive thru line blocks the parking lot. Have been almost hit many times by people trying to pull out of the parking lot while the people in the drive thru line struggle to move out of the way. Finally gave up on this place, would rather drive the extra 15 minutes to the New Haven location. They need to shut down until they can figure out the staffing situation. Why is McDonalds in Midd so well staffed and this Dunkin’s can’t find anyone to work other than Superhero Stephen who is the only good thing about this location. Promote him and replace the rest.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Middlebury, VT?

Dunkin' in Middlebury, VT is open daily from 5:30 AM to 7:00 PM.

Can I order Dunkin' products for delivery or pickup at this location?

Yes, this Dunkin' location offers both delivery and curbside pickup services.