Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Derby, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported poor management practices, including rude behavior towards both employees and customers, leading to a negative atmosphere.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.
Customer Service
Numerous customers experienced rude interactions with staff, contributing to dissatisfaction with the overall service.
Food Quality
There were complaints about food quality, including stale items and incorrect orders, which affected customer satisfaction.
Staffing Problems
The business is often reported as understaffed, leading to increased wait times and a chaotic environment.
BY
Brooke Young
Oct 13, 2025
1.0
This location has been a mess since the current manager took over. She makes customers uncomfortable with how she speaks to her employees. They work anxiously in fear - that will NEVER help your business. If you want to be staffed reliably, have minimal mistakes on orders and better reviews, management needs to be replaced. Threatening to call cops on an employee if they show to a shift because she had to leave to get her child? So she quit? There are posts on social media AT LEAST once a week regarding this manager. Ive witnessed the turn over rate - you have a problem with your management. It needs to be fixed and addressed. It's cruel and I'm sick of it.
DW
Devin West
Oct 10, 2025
1.0
Went to dunkin today to get a Latte and some food and i asked for cold foam on both my drinks, but when i get to the window the gave me my drinks without cold foam and when i tell them i ordered it with cold foam they tell me they’ll have to charge me again. why should i have to pay for there mistakes and instead of them telling me they’ll make it the way i asked for it they tell me they are charging me extra for it and that they don’t like our attitude. then they only give us one drink and try to make us leave without giving us all are things we paid for. Worse Customer service out there. Hope you know i Know your Boss an i’m good friends with them so if you want to be rude to your customer and have a crappy attitude we’ll see how long you stay there.
SB
Sara Bunnell
Oct 4, 2025
1.0
15 min to get 1 hot coffee with mocha & cream & 1 iced with caramel. Nothing fancy.
AP
Alaina Paquette
Sep 28, 2025
1.0
Do. Not. Go. Here!!
They are always understaffed and the staff they do have is VERY RUDE! We were denied drive through service because they were too busy chatting in the back room and when we politely knocked on the window to get someone's attention, she instantly told us to leave. The person in front of us must have waited too long because they left without there order.
EE
Erica Emmons
Sep 6, 2025
1.0
waited 20 minutes in the drive thru for a burnt sandwhich..service was horrible and slow..won't be going back!
What are the operating hours for Dunkin' in Derby, VT?
Dunkin' Derby, VT is open Monday to Sunday from 4:30 AM to 7:00 PM, except Tuesday when it closes at 6:00 PM.
Does this Dunkin' location offer delivery services?
No, this Dunkin' location does not offer delivery services; it is closed for delivery all days of the week.
Can I order ahead using a mobile app at Dunkin' in Derby?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What special holiday drinks are currently available at Dunkin' Derby?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals are served at Dunkin' Derby, VT?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does Dunkin' Derby have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any supermarkets near Dunkin' Derby where I can shop before or after my visit?
Yes, Price Chopper and Price Chopper Supermarkets are nearby, offering groceries and other retail items, making it convenient to shop during your visit.
What nearby dining options are available close to Dunkin' Derby?
Nearby dining options include McDonald's and China Moon Buffet, providing variety if you're looking for a meal before or after your coffee at Dunkin'.
Which local services can help with automotive or travel needs near Dunkin'?
Nearby you can find Exxon & Mobil Stations for fueling your vehicle and Northpoint Chrysler Jeep Dodge Ram Parts and Service Center for automotive repair and services.
How can I enjoy entertainment or convenience while visiting Dunkin' Derby?
You can rent movies or games at nearby Redbox kiosks and visit Verizon or Wireless Zone for mobile phone needs during your trip.