Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service is inconsistent, with some staff being friendly and helpful, while others display poor attitudes and management issues.
Food Quality
Food quality varies significantly, with reports of stale, cold, or improperly prepared items, alongside some positive mentions of fresh fries and burgers.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reports of dirty tables and bathrooms, as well as pest issues.
Wait Times
Customers frequently experience long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, indicating a need for better training and management.
AA
Akihabara Anime
Nov 11, 2025
1.0
Night staff is awful. Rude and unhelpful. They don't call your order, so you have to figure it out yourself. By the time you get your food, it's cold. Happened multiple times. Management, please fix this.
MD
Michael Doucette
Sep 14, 2025
5.0
I made a mistake on my order and Abby helped to take care of me. Thank you so much for your kindness!! I love this McDonald’s.
TK
Tony K
Sep 11, 2025
3.0
If you’ve found yourself here, reading the middle of the road google reviews for a suburban McDonald’s - you may have lost your way. Bless your heart 💙 get some fries.
TM
Taylor Mossey
Aug 14, 2025
2.0
Manager has an attitude towards customers and stresses out her employees, got a drink wrong on my order and was annoyed she had to change it even though she got it wrong. I feel bad for staff, the guy giving me my order looked like he was on the verge of a breakdown and probably low staff because of her. Thank you to the guy for getting me a kids meal toy though
MM
Melissa
Aug 11, 2025
1.0
SPIDERS EVERYWHERE THROUGHOUT DRIVE-THRU WINDOWS DOORS! ONE WOULD THINK WITH THE AMOUNT OF MONEY, THIS PLACE MAKES THEY COULD AFFORD SOME KIND OF PEST CONTROL. IT LOOKS LIKE HALLOWEEN! ABSOLUTELY DISGUSTING I HAVE NEVER SEEN ANYTHING LIKE IT!!! 🤢🤢🤢🤢🤢🤢