McDonald's

3.3
512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
79 Heineberg Rd, Colchester, VT
05446, United States

Hours

Reviews

3.3
512 reviews
5 stars
139
4 stars
112
3 stars
110
2 stars
64
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly and helpful, while others display poor attitudes and management issues.

Food Quality

Food quality varies significantly, with reports of stale, cold, or improperly prepared items, alongside some positive mentions of fresh fries and burgers.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reports of dirty tables and bathrooms, as well as pest issues.

Wait Times

Customers frequently experience long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating a need for better training and management.
  • AA
    Akihabara Anime
    Nov 11, 2025
    1.0
    Night staff is awful. Rude and unhelpful. They don't call your order, so you have to figure it out yourself. By the time you get your food, it's cold. Happened multiple times. Management, please fix this.
  • MD
    Michael Doucette
    Sep 14, 2025
    5.0
    I made a mistake on my order and Abby helped to take care of me. Thank you so much for your kindness!! I love this McDonald’s.
  • TK
    Tony K
    Sep 11, 2025
    3.0
    If you’ve found yourself here, reading the middle of the road google reviews for a suburban McDonald’s - you may have lost your way. Bless your heart 💙 get some fries.
  • TM
    Taylor Mossey
    Aug 14, 2025
    2.0
    Manager has an attitude towards customers and stresses out her employees, got a drink wrong on my order and was annoyed she had to change it even though she got it wrong. I feel bad for staff, the guy giving me my order looked like he was on the verge of a breakdown and probably low staff because of her. Thank you to the guy for getting me a kids meal toy though
  • MM
    Melissa
    Aug 11, 2025
    1.0
    SPIDERS EVERYWHERE THROUGHOUT DRIVE-THRU WINDOWS DOORS! ONE WOULD THINK WITH THE AMOUNT OF MONEY, THIS PLACE MAKES THEY COULD AFFORD SOME KIND OF PEST CONTROL. IT LOOKS LIKE HALLOWEEN! ABSOLUTELY DISGUSTING I HAVE NEVER SEEN ANYTHING LIKE IT!!! 🤢🤢🤢🤢🤢🤢

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 79 Heineberg Rd, Colchester, VT?

McDonald's at 79 Heineberg Rd is open daily from 5:00 AM to 1:00 AM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight (12:00 AM).