Treat yourself to the ultimate chocolate experience. This is a must-see Vermont shopping destination for all who deserve a moment of indulgence. Experience a taste of pure Vermont with complimentary samples. Explore irresistibly delicious handcrafted chocolates and get a glimpse of our chocolatiers and bakers at work in the Innovation Kitchen. Try the best-selling Five Star Bars®, curate your own selection of favorites from our limited-edition specialties, and stock up on factory seconds.
Treat yourself to a decadent Five Star Hazelnut Sundae, enjoy our signature chocolate croissant from our new bakery, or truly savor your chocolate experience with a mug of "America's Best" hot chocolate in our newly expanded café seating area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.