Lake Champlain Chocolates is located right on the Church Street Marketplace in Burlington, where you can watch us dipping caramel apples, decorating chocolates or drenching house made marshmallows in dark chocolate. A full selection of chocolates, including truffles, sea salt caramels, clusters, the best-selling Five Star Bars, and organic chocolate bars, plus up to 10 different kinds of fudge are served up at the Church Street store. And don’t forget to enjoy our award-winning house made ice cream, hot chocolate and espresso.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.