Dunkin'

3.7
268 reviews
Decked Out Lattes
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Business Details

206 Shelburne Rd, Burlington, VT
05401, United States
(802) 658-6299
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burlington, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
206 Shelburne Rd, Burlington, VT
05401, United States

Hours

Reviews

3.7
268 reviews
5 stars
112
4 stars
63
3 stars
36
2 stars
16
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty counters and unsanitary conditions.

Staffing Issues

Several customers noted that the location is often understaffed, resulting in slow service and overwhelmed employees.

Product Availability

Customers expressed disappointment over frequent shortages of menu items, including dairy alternatives and specific food items.
  • AY
    Aren Young
    Nov 17, 2025
    1.0
    I totally understand having fun at work, but this place was a hot mess when I was there last. One employee was struggling to properly make a drink, blaming it on being his second day, only for his coworkers to scold him for lying. All the workers were clearly having a great time, but they were yelling and messing around at an inappropriate level. It was so disruptive that the worker taking orders actually had to tell them to shush because they couldn't hear the customers. Due to all the workers being unfocused, my sandwich came out so burnt that when I brought it back to the counter for a replacement, I heard someone ask "Who sent that out?" There needs to be a manager on duty to take control of the goofing off to working ratio. It felt like a middle school cafeteria run by the middle schoolers.
  • AB
    Angela Buchanan
    Nov 7, 2025
    3.0
    The staff was not overly friendly and the BEC bagel was edible, but nothing to rave about; however, the service was quick.
  • HL
    Heidi Lawton
    Oct 31, 2025
    4.0
    No drive through at this location.
  • SC
    Sol Castro
    Oct 24, 2025
    1.0
    Very rude attitude both morning and night time crew. Left my coffee sitting there for over 20 minutes without taking the time to call my name or put it on the counter, it just sat there while other customers were taken care of, not to mention the place very dirty and disorganized. When I asked where’s my coffee they rolled their eyes at me and didn’t apologize for their rude service and behavior. My ice coffee was completely melted not ice and wasn’t offer a new one.
  • AC
    al colson
    Oct 11, 2025
    5.0
    Fantastic place
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Burlington, VT?

Dunkin' in Burlington, VT is open every day from 5:00 AM to 7:00 PM.

Where is Dunkin' located in Burlington, VT?

Dunkin' is located at 206 Shelburne Rd, Chittenden, Burlington, VT 05401.