Brand Certified
Chipotle Mexican Grill
3.4(880 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
580 Shelburne Rd, Burlington, VT
05401, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(802) 859-3301
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/vt/burlington/580-shelburne-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1793
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle South Burlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
880 reviews
5 stars
325
4 stars
185
3 stars
101
2 stars
63
1 star
206
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and trash areas.
Service Issues
Frequent complaints about rude staff, incorrect orders, and poor customer service experiences.
Inconsistent Hours
Customers expressed frustration over the restaurant's inconsistent operating hours, often being closed when expected to be open.
Food Quality
While some customers enjoyed the food, many noted issues with portion sizes, freshness, and food preparation.
Positive Staff Interactions
A few reviews highlighted friendly and helpful staff members, indicating that some employees provided good service despite overall issues.
- JMJacob MosemanFeb 22, 20261.0Dump. Water on the floor in bathroom, pigsty at the trash area. No ice. No note on door, "OUT OF ICE, Sorry for inconvenience." Why not just get ice from SHAW'S?!?!? Unreal!
- JMJacob MosemanFeb 14, 20261.0They were out of ice. There was no sign on the door stating "We have no ice". How hard is it to inform customers before they've already bought a fountain soda?!? And with a grocery store next door, why are they out of ice for more than 10 minutes? Buy ice. If the soda machine can't accept ice, put the ice in a bowl for people to access. The soda was also warm. The tables were extremely messy. The trash area was a disaster. (See my photo.) The straws are paper.
- ATAndrew TFeb 14, 20265.0Awesome food
- SCSomdeb ChatterjeeJan 31, 20261.0Bad service
- WAWesley AdsonJan 11, 20261.0ordered my food on the app and drove down to pick it up only to find that they closed early with zero explanation. location states they are open till 10 pm on the door, but they were closed by 8 pm!!! I spoke to a worker through the door who refused to give me my food that I had ordered and paid for and was made and ready to be picked up. Worker told me they had no orders, I could see the bag sitting on the counter. Worker closed door in my face stating he was the manager and locked the door. I watched them THROW AWAY MY ORDER!!! I called corporate but to no avail. this whole company has gone downhill
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle South Burlington known for?
Chipotle South Burlington is a fast-casual Mexican restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle South Burlington located?
It is located at 580 Shelburne Rd, Chittenden, Burlington, VT 05401, inside the South Burlington Factory Outlet Center near SuperCuts.
What are the operating hours of Chipotle South Burlington?
Chipotle South Burlington is open every day from 10:45 AM to 10:00 PM.
Does Chipotle South Burlington offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
Can I order Chipotle South Burlington's food online?
Yes, you can order online through their website or the Chipotle app for convenience.
What payment methods are accepted at Chipotle South Burlington?
Chipotle South Burlington accepts credit cards and offers gift cards for payment.
How can I contact Chipotle South Burlington?
You can contact them by phone at +1 802-859-3301 or by email at vt.1793.SouthBurlington@chipotle.com.
What nearby places can I visit before or after dining at Chipotle South Burlington?
Nearby places include Starbucks and Dunkin Donuts for coffee, Five Guys and Subway for other dining options, and Gateway Shopping Center for shopping.
Are there services near Chipotle South Burlington to help with errands or activities?
Yes, nearby you can find Supercuts for hair care, LaundroLab Laundromat for laundry services, and Orangetheory Fitness for workouts.
How can I get to Chipotle South Burlington using transit or landmarks?
Chipotle is located within the South Burlington Factory Outlet Center on Shelburne Rd near SuperCuts, which serves as a useful landmark to find it easily.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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