Chipotle South Burlington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and incompetence.
Cleanliness
Multiple reviews highlighted poor cleanliness, with many describing the restaurant as dirty and unsanitary.
Operational Hours
Frequent complaints about inconsistent and limited hours of operation, with many customers finding the location closed when expected to be open.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others reported issues like undercooked rice and small portions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, both in-person and online, leading to frustration.
DH
Douglas Hood
6 days ago
5.0
Good portion size
SS
Sean Schofield
6 days ago
5.0
Faster than a lot of Chipotle's elsewhere
DM
david makaj
Nov 14, 2025
1.0
Consistently small servings when compared to other chipotles and after their stock tanked, now the Dorsett chipotle is doing the same. Burlington needs a CAVA
MC
Mary Cain
Oct 20, 2025
4.0
so scindusing ordering . the menu said $10.95 maybe I got a bowl , soda, small guacamole and no chips $22? Tried the carne asada it was not noteworthy.
JF
Jacqueline Francis
Oct 15, 2025
1.0
They were closed 20 minutes before posted closing time.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle South Burlington known for?
Chipotle South Burlington is a fast-casual Mexican restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle South Burlington located?
It is located at 580 Shelburne Rd, Chittenden, Burlington, VT 05401, inside the South Burlington Factory Outlet Center near SuperCuts.
What are the operating hours of Chipotle South Burlington?
Chipotle South Burlington is open every day from 10:45 AM to 10:00 PM.
Does Chipotle South Burlington offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
Can I order Chipotle South Burlington's food online?
Yes, you can order online through their website or the Chipotle app for convenience.
What payment methods are accepted at Chipotle South Burlington?
Chipotle South Burlington accepts credit cards and offers gift cards for payment.
How can I contact Chipotle South Burlington?
You can contact them by phone at +1 802-859-3301 or by email at vt.1793.SouthBurlington@chipotle.com.
What nearby places can I visit before or after dining at Chipotle South Burlington?
Nearby places include Starbucks and Dunkin Donuts for coffee, Five Guys and Subway for other dining options, and Gateway Shopping Center for shopping.
Are there services near Chipotle South Burlington to help with errands or activities?
Yes, nearby you can find Supercuts for hair care, LaundroLab Laundromat for laundry services, and Orangetheory Fitness for workouts.
How can I get to Chipotle South Burlington using transit or landmarks?
Chipotle is located within the South Burlington Factory Outlet Center on Shelburne Rd near SuperCuts, which serves as a useful landmark to find it easily.