Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Burlington ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
1,269 reviews
5 stars
904
4 stars
228
3 stars
64
2 stars
30
1 star
43
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious and creamy ice cream, with many highlighting unique flavors and the overall taste experience.
Service
The staff received positive feedback for being friendly, efficient, and accommodating, particularly in handling dietary restrictions.
Atmosphere
The shop's vibrant atmosphere and unique seating options, including a VW bus, were appreciated by many visitors.
Pricing
Some customers noted that prices were on the higher side, which led to mixed feelings about value for money.
Tour Experience
The factory tour was seen as underwhelming by some, with comments about limited visibility and the need for better advance booking options.
- SAStevens AzimaNov 10, 20255.0I love this place.
- BPBen PercyNov 5, 20255.0Very cool little ice cream shop
- PPPROct 18, 20253.0The ice cream tour is over hyped. It was hard to get tickets during peak fall weekend. If you dont find tickets for advance booking, use the same day booking option. We booked the same day ticket for 4.15pm on 10/12/25 that opened around 10.30am. Its a small viewing area, you get to see the factory operations through a big glass window. It was a cleaning day during our tour time, we could only see them cleaning the floor. They do offer free samples for everyone
- EEEmilyOct 12, 20255.0Came in here on a road trip from Missouri! Wanted to come to the OG location, the gal at the front was friendly and shared some information with us on how it’s the flagship store and how the original closed as it’s a gas station now. Really fun being there. Friendly staff and great flavors you never see in Missouri!
- LDLinda DaMarcoOct 12, 20251.0If you are even slightly allergic to bees, DO NOT GO. Under no control of their own, it’s infested with bees and it completely ruins the entire experience. They’re chasing the cars, chasing the kids, swarming around the 30 minute line to get in to the scoop shop. We ended up leaving without any ice cream it was so bad. It’s nothing Ben and Jerry’s can control, but there should be a warning on the website for people that are severely allergic. Someone’s going to get hurt.
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours for Ben & Jerry’s in Burlington?
Ben & Jerry’s in Burlington is open daily from 12:00 PM to 9:00 PM.
Where is Ben & Jerry’s located in Burlington?
Ben & Jerry’s is located at 36 Church Street, Burlington, VT 05401.
What services does Ben & Jerry’s Burlington offer regarding pickup and delivery?
They offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Does Ben & Jerry’s Burlington provide ice cream catering services?
Yes, they offer ice cream catering services including mobile catering for events and offices.
Are there vegan or non-dairy options available at Ben & Jerry’s Burlington?
Yes, the shop specializes in non-dairy ice cream options among their euphoric flavors.
What payment methods are accepted at Ben & Jerry’s Burlington?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s Burlington wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating but does not have wheelchair accessible restrooms.
Which attractive spots are near Ben & Jerry’s in Burlington that visitors can enjoy?
Visitors can explore the Church Street Marketplace shopping center, the nearby fashion and shoe stores like Trinket and Status, and enjoy a visit to Wilder Wines for a wine tasting.
How can transit through nearby places help customers visit Ben & Jerry’s Burlington?
Customers can use nearby landmarks such as The Burlington Dentist Clinic or Burlington shopping areas as reference points when locating the ice cream shop on Church Street Marketplace.
Are there any local services near Ben & Jerry’s Burlington where customers can combine their visit?
Yes, customers can enjoy local boutiques like Silver Threads Tailoring and beauty salons like Statements Hair Design, making it convenient to shop and pamper themselves before or after enjoying ice cream.