Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Burlington ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.5
1,273 reviews
5 stars
906
4 stars
229
3 stars
64
2 stars
30
1 star
44
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Many customers praised the ice cream for its delicious flavors and creamy texture, with specific mentions of unique and tasty options.
Service
The staff received positive feedback for being friendly, efficient, and accommodating, especially regarding dietary restrictions.
Atmosphere
The shop's atmosphere was noted as vibrant and fun, with unique seating options like a VW bus, although some found it cramped during busy times.
Pricing
Several reviews mentioned that the prices are on the higher side, which some customers felt was justified by the quality, while others found it excessive.
Cleanliness Issues
There were complaints about cleanliness, particularly regarding the bathrooms, which some customers found unsatisfactory.
- FPFrank PeinemannDec 26, 20251.0The ice-cream did not taste, and there are many creemee shops around. There was a large irritating poster which reads from inside and outside in large letters "We must dismantle white supremacy". Vermont has about 95% "whites". There were no alternative posters the like of "We must dismantle X supremacy" in other parts of the worlds where X (e.g. skin color, religion, etc) has the majority.
- BMBrittany MetivierDec 2, 20254.0I love there ice cream I 😍 love there store my kids enjoy the seat inside the van when we eat there. Ben and Jerry's is just a special treat it doesn't matter if it 5 below its always yes to ice cream. They have the most amazing smell that hits your nose the moment u walk in. Also anytime I have a special occasion we order an ice-cream cake. They r so good that we have order them just because. Love the servers. everyone must go in atleast once.
- SAStevens AzimaNov 10, 20255.0I love this place.
- BPBen PercyNov 5, 20255.0Very cool little ice cream shop
- PPPROct 18, 20253.0The ice cream tour is over hyped. It was hard to get tickets during peak fall weekend. If you dont find tickets for advance booking, use the same day booking option. We booked the same day ticket for 4.15pm on 10/12/25 that opened around 10.30am. Its a small viewing area, you get to see the factory operations through a big glass window. It was a cleaning day during our tour time, we could only see them cleaning the floor. They do offer free samples for everyone
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours for Ben & Jerry’s in Burlington?
Ben & Jerry’s in Burlington is open daily from 12:00 PM to 9:00 PM.
Where is Ben & Jerry’s located in Burlington?
Ben & Jerry’s is located at 36 Church Street, Burlington, VT 05401.
What services does Ben & Jerry’s Burlington offer regarding pickup and delivery?
They offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Does Ben & Jerry’s Burlington provide ice cream catering services?
Yes, they offer ice cream catering services including mobile catering for events and offices.
Are there vegan or non-dairy options available at Ben & Jerry’s Burlington?
Yes, the shop specializes in non-dairy ice cream options among their euphoric flavors.
What payment methods are accepted at Ben & Jerry’s Burlington?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is Ben & Jerry’s Burlington wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating but does not have wheelchair accessible restrooms.
Which attractive spots are near Ben & Jerry’s in Burlington that visitors can enjoy?
Visitors can explore the Church Street Marketplace shopping center, the nearby fashion and shoe stores like Trinket and Status, and enjoy a visit to Wilder Wines for a wine tasting.
How can transit through nearby places help customers visit Ben & Jerry’s Burlington?
Customers can use nearby landmarks such as The Burlington Dentist Clinic or Burlington shopping areas as reference points when locating the ice cream shop on Church Street Marketplace.
Are there any local services near Ben & Jerry’s Burlington where customers can combine their visit?
Yes, customers can enjoy local boutiques like Silver Threads Tailoring and beauty salons like Statements Hair Design, making it convenient to shop and pamper themselves before or after enjoying ice cream.