Wendy's

3.7
938 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1059 Putney Road, Brattleboro, VT
05301, United States

Hours

Reviews

3.7
938 reviews
5 stars
348
4 stars
246
3 stars
169
2 stars
67
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and during order taking.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, indicating a need for better maintenance.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.
  • CR
    Cornelia Rivera
    Dec 30, 2025
    1.0
    I was denied service by Jennifer Morrison because I asked for my food to be off the fryer and extra crispy, and she told me I was being difficult and talking down to her and told me she was gonna call the cops on me and told me to leave. It’s unfortunate because I’m a frequent Wendy’s flyer, I really hope they do something about this as I’ve never had an issue going Location
  • LL
    Leah Lauritzen
    Dec 30, 2025
    5.0
    This restaurant was so clean, including the restrooms, and beautifully decorated for the holidays. The staff were friendly, helpful and prompt. Our food came out very quickly and our orders were perfectly prepared. I was really impressed at the overall experience.
  • YB
    YB BeezY
    Dec 29, 2025
    1.0
    I brought my disabled cousin in a wheelchair into Wendy’s to have a nice evening bite to eat,A manager named Jennifer Morrison Miss took my disabled cousin as being rude and declined to serve us food. I tried to explain that he was disabled and she wasn’t having it, and she threatened to call the police on us and kicked us out of the store. So I proceeded to push my cousin out and almost slipped in the icy parking lot.
  • ER
    Eric Rivera
    Dec 29, 2025
    1.0
    Was talked down to and refused service because I didn’t let them know I wanted a strawberry lemonade manager Jennifer Morrison belittled me and made me feel very small and a big room when I asked aren’t you supposed to ask me what I want to drink she said no you’re being difficult and then declined my service and wouldn’t serve me food. Don’t think this is the kind of atmosphere corporate would want having at this location
  • KH
    Kolby Hamel
    Nov 29, 2025
    1.0
    Amazing portion sizes perfect if you are the height and body weight of Stuart Little

Frequently Asked Questions About Wendy's

Is Brattleboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Brattleboro?

The drive-thru is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.