Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and dismissive behavior from staff, particularly a manager named Jennifer, leading to negative experiences.
Food Quality
Customers reported issues with food temperature and quality, including cold items and incorrect orders, contributing to dissatisfaction.
Cleanliness
Several reviews mentioned dirty restrooms and unclean dining areas, indicating a need for improved hygiene standards.
Speed of Service
While some customers praised quick service, many others experienced long wait times and disorganization, particularly during busy hours.
YJ
Yi Jiang
Feb 20, 2026
5.0
Rarely review fast food restaurants but we loved it, and think it deserves more stars and better reviews.
HH
Haley Holt
Jan 30, 2026
5.0
Fast
AR
Anthony Rivera
Jan 15, 2026
1.0
Wasn’t even busy when I stopped in and got two meals and everything was cold. Extremely disappointing I don’t understand how a corporate restaurant would server this slop.
TP
Toma Pokydiuk
Jan 15, 2026
1.0
Almost forgot to write a review how disappointed was my experience at this Wendy’s location.
About a month ago, we placed a breakfast pickup order (10:15am, I think?) and we had to pick it up by 10:30am. (that’s the time they serve breakfast until) Unfortunately, our car broke down on the way, so we had to return home, switch cars, and then drive back. Because of this unexpected situation, we arrived a few minutes late (around 10:37–10:38 AM).
When we arrived, we explained that the order was already placed and paid for, and that we were just there to pick it up. The girl working at the window had a very rude and dismissive attitude, telling us that breakfast was no longer being served and that we could not receive the order at all.
then she said we would be refunded, but the refund never happened. The amount was only about $12, but that’s not even the point it’s about basic customer service and respect.
I completely understand breakfast hours and policies, but the situation could have been handled much more professionally and kindly. Unexpected things happen, and there was no reason for the sassy tone or lack of empathy.
I hope management addresses both the refund issue and the customer service training at this location.
CR
Cornelia Rivera
Dec 30, 2025
1.0
I was denied service by Jennifer Morrison because I asked for my food to be off the fryer and extra crispy, and she told me I was being difficult and talking down to her and told me she was gonna call the cops on me and told me to leave. It’s unfortunate because I’m a frequent Wendy’s flyer, I really hope they do something about this as I’ve never had an issue going Location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Brattleboro?
The drive-thru is open from 6:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Brattleboro, VT serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Delivery is available through the Wendy's app or website; you can enter your address to check availability near you.
What payment methods does Wendy's in Brattleboro accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Brattleboro for questions or feedback?
You can call (802) 258-9841 to reach the location directly or use the online Customer Care team via their Contact page or satisfaction survey.
Where can I find the menu and prices for Wendy's Brattleboro?
Menu and pricing can be viewed on Wendy's official menu website or mobile app by selecting this location.
Does Wendy's Brattleboro have dine-in and drive-thru options?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
Are there any other fast food restaurants near Wendy's on Putney Road?
Yes, nearby you’ll find McDonald's, Taco Bell/KFC, and Subway, offering various fast food options if you want to explore other cuisines.
What lodging options are available near Wendy's in Brattleboro?
There are several hotels and motels nearby including Super 8, Covered Bridge Inn, The Covered Bridge Inn, The Black Mountain Inn, and the Brattleboro Quality Inn.
Are there any convenient places to fuel up or shop near Wendy's?
Yes, nearby are gas stations like T-Bird Mini Mart, Brattleboro Citgo, CITGO, Mobil, and Exxon & Mobil Stations where you can fuel your vehicle or grab convenience items.
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