McDonald's

3.5
1218 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1027 Putney Rd, Brattleboro, VT
05301, United States

Hours

Reviews

3.5
1,218 reviews
5 stars
397
4 stars
298
3 stars
247
2 stars
95
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, order inaccuracies, and rude staff interactions.

Food Quality

While some reviews praised the food as hot and well-prepared, others noted issues with cold or poorly made items.

Cleanliness

Numerous complaints highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Atmosphere

The loud music and overall atmosphere were criticized for being uninviting and disruptive to dining experiences.

Staff Performance

Mixed feedback on staff performance, with some praising helpfulness and others noting disorganization and lack of attention.
  • RT
    Rebecka Thayer
    Jan 1, 2026
    1.0
    They get my order wrong every time the food is cold stale and taste like they dont clean there oil or there grill. The veggies taste old and just like they been sitting for days.
  • WW
    Wade Wilson
    Dec 18, 2025
    1.0
    First of food was amazing LOVE MC DANKS BADABABABAAAA IM LOVIN IT. Well first off I came in later at night and saw one worker named Tristan verbally abusing his coworking Hannah, then I found some spit on my fries? IM NOT LOVIN THAT
  • MW
    Michael Wagner
    Dec 17, 2025
    5.0
    The food was well prepared and the customer service was great. The lady at the counter is always very polite and optimistic. Would recommend!
  • BJ
    Bob Jack
    Dec 3, 2025
    4.0
    Atmosphere not conducive to a dining experience. They play hard rock music so loud you can't hear yourself think. Never mind carrying on a conversation. We have asked management to turn it down a number of times. Nope, can't do. It's too bad because it makes what should be a relaxing experience a nerve racking one. Hay, here's an idea, try playing easy listing music, soft and in the background. Please Brattleboro McDonalds, read this review. Bob in Guilford
  • CH
    Chris Hamblett
    Nov 18, 2025
    1.0
    My wife and I went in just for 2 coffee's. No one was being helped at the counter so we used the kiosk. 15 minutes later we still had not received our coffee. My wife asked what was going on. The staff looked up. No one responded and everyone went back to what they were doing. We waited a few more minutes still nothing so we walked out. No coffee!! No refund!! This is the first time in my life that I can remember being so disappointed with a Mc Donald's. The crew was more interested in the drive through and the on line orders than they were of the customers standing in front of them. The best word to describe our experience is PATHETIC!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Brattleboro, VT?

McDonald's in Brattleboro, VT is open daily from 5:00 AM to midnight (12:00 AM).

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 11:30 PM.