Dunkin'

Reviews

• NN

  N N

  Oct 14, 2025
  2.0
  The staff is nice but it seems like there is a frequent changeover of employees and also that most of them are untrained or inefficient. It also seems as tho there isnt actually enough people working in there. Do not stop here if you are in any kind of rush because there will be a long wait 90% of the time. I've waited 15-20 minutes on multiple occasions when there were only 1 or 2 cars in front of me
• DM

  Dawn Maccione

  Oct 11, 2025
  4.0
  They close the lobby frequently, I always order to pick up inside so even when you order ahead you sit in a long line of cars because you can't use the lobby. Too often the coffee is getting old and isn't hot enough and tastes burnt.
• HR

  Harry Ruffner

  Sep 28, 2025
  2.0
  Person at register was quite rude and miserable.
• CO

  cyrem oneohthree

  Sep 9, 2025
  1.0
  Dunkin drive thrus have become so slow I rarley go to dunkin anymore. This location I went inside and waited 13 minutes for a large coffee with milk.
• JB

  Jason Bornstein

  Sep 1, 2025
  1.0
  Been here twice, hoping the first time I had subpar service it was a fluke. Unfortunately it's consistent with this team. Waited 40+ minutes for an iced coffee regular. On return the wait was slightly better, only 12 minutes. The staff are untrained and don't follow any corporate dunkin protocol. Nobody building orders and then announcing completed order numbers, instead employees make items then just shout and drop them individually leading to customers unsure of weather the large coffee that just dropped belongs to them or someone else. Online orders are also placed on the counter piece by piece rather than grouped by order and placed in the pink mobile orders tray where customers can take them from. Could be a highly profitable location if you replaced the manager and actually followed the training you are supposed to follow. Feel bad for the girl working oven/drive through, seems to be the only one who does her work correctly without skipping steps and tripping on herself.

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