Kinney Drugs

Reviews

• BB

  Brenda Bowen

  Aug 25, 2025
  5.0
  Everyone here has been amazing for myself and my family. 💕
• MG

  Margaret Ganguly

  Apr 19, 2024
  1.0
  At my home pharmacy’s recommendation to call around because they did not have my medication I called this Kinney yesterday to see if the pharmacy had a prescription that’s on back order in most places. I recognize supply issues are not their fault, however I was told they could get it for me today which happens to be a Friday and it would be in around three. After this I waited until 3 and then didn’t hear anything so I called about 3:45 and was told by Tammy that she didn’t know why anyone would tell me that and her staff are explicitly told not to tell people that this medication will be in until it is in hand. She then tried to tell me it was probably a different Kinney rather than taking accountability for her staff’s mistake. I did double check and it was the same store. I called my doctor and home pharmacy for solutions and was told not only that I couldn’t do anything but also that my home pharmacy had to put me back to the bottom of their waiting list for both doses of this med (the one I should be triturating up to and the lower dose that I started on). Because of this previous employee’s error I now have to wait six weeks minimum to get my medication because of supply issues. I have never experienced such unprofessionalism and lack of accountability. Yelling I am sorry for this other person who I supervise that gave you bad info at a customer is so unacceptable at best and entirely lacking empathy at worst.
• LH

  Lisa Henry

  Jan 3, 2022
  2.0
  I came in to pick up my 3 prescriptions this morning. I work in a doctors office so I have a little knowledge of prescriptions and why it may take a little longer than others for the script to get ready. I normally never write a bad review, normally I just keep things to myself. I was seen last night at an urgent care, granted when the provider sent in the scripts Kinney was closed, therefore I went in later this morning to pick up my prescriptions. I went to the counter told them what I was here for. The lady said “it’s not ready yet… next”, before I could ask anymore questions like when my scripts would be ready, she took the next person in line. About a half later my scripts were ready. I received a new insurance card and had asked the lady ringing me out if she would like it to have on file and she completely ignored me.
• TL

  Teresa Jones Lynch

  Mar 6, 2017
  5.0
  They are great.

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