Dunkin'

3.4
521 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bennington, VT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
237 North St, Bennington, VT
05201, United States

Hours

Reviews

3.4
521 reviews
5 stars
169
4 stars
123
3 stars
81
2 stars
44
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with instances of employees arguing and ignoring customers.

Wait Times

Numerous reviews highlighted extremely long wait times for both drive-thru and in-store orders, often exceeding 20-30 minutes.

Food Quality

Several customers complained about incorrect orders and food that was undercooked or not prepared properly.

Cleanliness

The location was frequently described as dirty, with issues such as filthy floors and broken bathroom facilities.

Staffing Issues

Customers noted a lack of sufficient staff, leading to poor service and long lines, particularly during busy hours.
  • BW
    Bob McCormick (W1QA)
    Nov 9, 2025
    1.0
    Sadly the Dunkin' here is in bad shape: always seems to have staffing issues, out of products and the rest rooms are not clean with broken fixtures. Nice to have food and bathrooms accessible at a charging location - but in this case, I've given up and just stay with the vehicle.
  • JC
    Josh Camp
    Oct 27, 2025
    1.0
    Employees were rude, on their phones, talking crap about customers who went through the drive thru and couldn't make a simple iced coffee
  • ET
    Elijah Thurston
    Oct 9, 2025
    2.0
    I was disappointed with my experience at this Dunkin Donuts. I completely understand when people have a bad day at work. Especially in fast food/retail. It's no secret that a lot of employees are underpaid, especially for the amount of things they have to put up with during customer service. However, I really don't believe the employees should take it out on customers who are NOT a part of those problems. With that disclaimer out of the way, I'll move on to my visit to this location. I arrived to pick up my food and two drinks at the pickup counter, while a worker was standing right next to the counter. Realizing that I don't have the grip strength to hold 2 drinks and two bags of food, I tried to get the workers attention by saying "Hi there!" I'll give her the benefit of the doubt and say she didn't hear me that time, so I said "Excuse me ma'am." Again no acknowledgement. I tried again. "Excuse me ma'am, can I get a cup holder?" This time she snaps her head up and said "I don't know okay?? I didn't make your drinks. Like, I don't know alright?" While shrugging her shoulders exaggeratedly. I was taken aback so I said "just a cup holder for the drinks please, I can't carry them" She acted very exasperated and threw her hands up a lot, like I was asking for some insane request and said "okay??? A cup holder???" And I just nodded. She brought a large stack of the drink holders out (Idk why she didn't just take one off herself and give it to me but again I'll just be devil's advocate) and had me peel off the top one while giving me instructions and then went back to making whatever she was doing at first. I don't know why she was so upset with me, I was very cordial. I assume it's just very busy or something but I just had a bad experience. Maybe it'll be different for you. I've heard some other stories about the service there but they aren't my stories to tell. The drinks were okay. They forgot sugar in mine so it was just strong coffee with milk and not a lot of chocolate. (Mocha Iced Coffee) My only other complaint is the sandwich I bought had very undercooked bacon on it. The texture was more akin to Canadian bacon by how chewy and floppy it was. Might have been a little unsafe honestly it was pink instead of red.
  • AT
    Afsanul Tanveer
    Sep 21, 2025
    1.0
    Refused to serve any food. Ordered two hot chocolates for my wife and daughter. They tasted so bad that they had to throw those out after one sip. The staffs were rude as hell. Very inconvenient for the Tesla supercharger usesrs in the lot as it is the only place to wait while ev is charging.
  • AB
    Amarisa Becker
    Sep 19, 2025
    4.0
    Pretty decent service inside, only had 3 or 4 employees working so the key is patience here. You will get your order but it might not be as fast as you'd like. No places really to sit inside, it looks as though maybe renovations of some sort started then stopped. The womans bathroom door handle is a bit messed up and broken but still usable.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Bennington, VT?

Dunkin' in Bennington, VT is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' in Bennington offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for your convenience.