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Wendy's

3.9
(825 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8020 George Washington Mem Hwy, Yorktown, VA
23692, United States

Hours

Reviews

3.9
825 reviews
5 stars
353
4 stars
225
3 stars
131
2 stars
34
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with reports of rudeness and inattentiveness from staff, particularly during busy hours.

Food Quality

Food quality varies, with some customers receiving cold or improperly prepared items, while others praise the freshness and taste.

Efficiency

Drive-thru and service speed are generally quick, but some customers experienced long waits and order inaccuracies.

Cleanliness

The dining area is reported to be cleaner than before, but some locations still have issues with overall cleanliness.

Ordering Experience

The use of kiosks for ordering is appreciated, but some customers find the lack of personal interaction unsatisfactory.
  • PB
    Penny Blevins
    Feb 25, 2026
    5.0
    Food was okay service was great the atmosphere was a little loud it was not due to customers it was due to employees
  • CD
    cool d
    Feb 25, 2026
    5.0
    Late night drive through craving and they didn’t disappoint. Got my food quickly and it hit the spot perfectly
  • CD
    Caryn D
    Feb 25, 2026
    5.0
    Everyone is friendly and food is fresh and delicious.
  • DH
    Dawn Hughes
    Feb 21, 2026
    4.0
    Although I enjoy Wendy's food on occasion, the cost of my meal was shocking. I got a basic asiago chicken meal. My total was over $13. It was delicious but I am feeling inclined to not purchase food at Wendy's due to the cost. Sorry. Just being honest.
  • EW
    Emilyv Walker
    Feb 10, 2026
    1.0
    Horrible i dont know where to start i used to love coming here people on they phones whille serving food mangers disrespectful i am seriously going to have a talk to Wendy’s corporate and one of the owners I get it there’s kids working there but too many then my food was kinda cold and some of the faces i don’t see no more there just quit or whatever cause i understand people rude on mic I would not be coming back Grafton doing better then this store DOO BETTER YORKTOWN WENDYS

Frequently Asked Questions About Wendy's

Is the Yorktown Wendy's location currently open?

Yes, this Wendy’s location in Yorktown, VA is open and committed to serving customers every day.

What are the operating hours of the drive-thru at Wendy's in Yorktown?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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