Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
813 reviews
5 stars
347
4 stars
223
3 stars
130
2 stars
34
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale items, improperly cooked food, and small portions.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor management, particularly during night shifts.
Order Accuracy
Several reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Speed of Service
While some customers experienced fast service, others reported long wait times, especially in the drive-thru.
Cleanliness
Some customers noted improvements in cleanliness, but others mentioned unsanitary conditions and poorly maintained facilities.
- CBConscious Babii2 days ago1.0I ordered a Cobb salad which had old or burnt chicken on top of it. It was all stuck together so I didn’t eat the chicken. Then I ordered a baconator double and got a regular double with cheese. I’m disappointed with this but what can I expect when you have a bunch of kids working and clearly no responsible adults working. I won’t be going back to this Wendy’s it’s sad!
- DKDanny KuntzeDec 14, 20255.0Steve ordered 10 pieces nuggets, fries and drink.
- MWM. WayneNov 24, 20251.0Waited over 15 minutes for just a medium frosty inside and never received it, because it was not worth waiting for any longer. I understand that the staff may have been shorthanded and that the drive-thru was busy. However, that long of a wait for just a frosty is completely unacceptable, it only takes a few seconds of time to make.
- ITI Love TacosNov 23, 20251.0STALE. You can tell the food is old and got re-heated. Portions are very small also. Dissapointing.
- KOKathryn OverstreetNov 23, 20252.0This location is lacking. Went through the drive thru and it was quick but the food was… not it. The tenders are too small and the nuggets felt barely cooked. It wasn’t raw but it wasn’t fully done either. The fries tasted like they tried to reheat old fries. They were half warm and half cold. Not a great location.
Frequently Asked Questions About Wendy's
Is Yorktown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Yorktown Wendy's location currently open?
Yes, this Wendy’s location in Yorktown, VA is open and committed to serving customers every day.
What are the operating hours of the drive-thru at Wendy's in Yorktown?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Yorktown Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's in Yorktown accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or through a mobile app at this Wendy's?
Yes, you can order via their website at order.wendys.com or through the Wendy’s mobile app.
How can I contact the Yorktown Wendy's for questions or feedback?
You can call them directly at (757) 874-4076, reach Customer Care via live chat on their Contact page, or complete their Customer Satisfaction Survey referring to your receipt details.
Are Wendy’s gift cards available at the Yorktown location?
Yes, Wendy’s gift cards can be purchased in the restaurant, through various retailers, or online through their gift card portal.
What are some nearby dining options around the Yorktown Wendy's?
Nearby fast food options include Arby’s, Bojangles’, McDonald’s, Pizza Hut, Tropical Smoothie Cafe, and Marco’s Pizza, offering a variety of American fast food and casual dining.
What nearby services can customers use when visiting Wendy's in Yorktown?
Nearby services include Shell Gas Stations for fueling, The UPS Store for shipping and printing needs, LibertyX Bitcoin Cashier for cryptocurrency services, and Verizon for mobile phone retail.
Are there any notable landmarks or fitness locations near Wendy’s Yorktown?
Yes, Navy Recruiting Station Yorktown is nearby, as well as Transform Fitness Gym if you want to work out before or after your meal.