Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
809 reviews
5 stars
346
4 stars
222
3 stars
130
2 stars
34
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.
Food Quality
While many customers enjoy the food, there are frequent complaints about incorrect orders, raw or poorly prepared items, and inconsistencies in freshness.
Speed of Service
Service speed is inconsistent; some customers report fast service while others experience long wait times, especially during peak hours.
Cleanliness
The cleanliness of the dining area has improved, but some locations still face issues with unsanitary conditions.
Pricing Concerns
Customers express dissatisfaction with rising prices and perceived value, particularly regarding portion sizes and promotional items.
- ITI Love Tacos2 days ago1.0STALE. You can tell the food is old and got re-heated. Portions are very small also. Dissapointing.
- KOKathryn Overstreet2 days ago2.0This location is lacking. Went through the drive thru and it was quick but the food was… not it. The tenders are too small and the nuggets felt barely cooked. It wasn’t raw but it wasn’t fully done either. The fries tasted like they tried to reheat old fries. They were half warm and half cold. Not a great location.
- TATaurus AttractionNov 1, 20251.0Idk who the manger is on night shift but she definitely needs to be looked into, only on this shift have I had missing food but tonight I was served burnt nuggets or what I felt were were redipped nuggets, I mostly order nuggets so I know what they look like after asking for them to be fresh. She tells me they are not redipped I said okay but they are burnt she then says with an attitude to pull up.
- KKKayla KennedyOct 31, 20251.0Waited 45 minutes for a burger that was raw! I understand they were super busy but I would have waited an hour for food I could actually eat.
- LWLynn WilliamsSep 11, 20251.0This Wendy’s is obviously horrible, want to know why it’s horrible? Because of the customer service and how they made my food. I ordered a big bacon classic combo everything on the sandwich besides the pickles and this girl with brown hair with glasses messed up my order she placed my sandwich with no cheese and added cheese sauce but that’s not what I wanted, I told her a cup of cheese on the side but not on the sandwich it was supposed to be American cheese, then she was like well when I added the cheese sauce it took the American cheese off. this other lady with dreads and another girl had an attitude with me telling me it was gonna be an up charge but again they made my food wrong and didn’t read me back my order. I was being polite and explaining what was wrong and they was getting smart with me all because the girl with the brown hair wasn’t paying attention and barely communicating with me about my food. I wouldn’t recommend anyone coming here even I work fast food and I give out the best customer service but Wendy’s works do not at all!!! ( by the way their food is never fresh whenever I come in or the drive through and sometimes the fries aren’t even cook all the way which is unsafe because I’ve had some of my fries uncooked)
Frequently Asked Questions About Wendy's
Is Yorktown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Yorktown, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Yorktown, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 874-4076.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Yorktown Wendy’s serve breakfast?
Yes, this Wendy’s location in Yorktown, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Yorktown Wendy's location currently open?
Yes, this Wendy’s location in Yorktown, VA is open and committed to serving customers every day.
What are the operating hours of the drive-thru at Wendy's in Yorktown?
The drive-thru is open daily from 6:30 AM to midnight.
Does the Yorktown Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's in Yorktown accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or through a mobile app at this Wendy's?
Yes, you can order via their website at order.wendys.com or through the Wendy’s mobile app.
How can I contact the Yorktown Wendy's for questions or feedback?
You can call them directly at (757) 874-4076, reach Customer Care via live chat on their Contact page, or complete their Customer Satisfaction Survey referring to your receipt details.
Are Wendy’s gift cards available at the Yorktown location?
Yes, Wendy’s gift cards can be purchased in the restaurant, through various retailers, or online through their gift card portal.
What are some nearby dining options around the Yorktown Wendy's?
Nearby fast food options include Arby’s, Bojangles’, McDonald’s, Pizza Hut, Tropical Smoothie Cafe, and Marco’s Pizza, offering a variety of American fast food and casual dining.
What nearby services can customers use when visiting Wendy's in Yorktown?
Nearby services include Shell Gas Stations for fueling, The UPS Store for shipping and printing needs, LibertyX Bitcoin Cashier for cryptocurrency services, and Verizon for mobile phone retail.
Are there any notable landmarks or fitness locations near Wendy’s Yorktown?
Yes, Navy Recruiting Station Yorktown is nearby, as well as Transform Fitness Gym if you want to work out before or after your meal.