McDonald's

3.2
1502 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8129 Geo Washngtn Hwy, Yorktown, VA
23692, United States

Hours

Reviews

3.2
1,502 reviews
5 stars
435
4 stars
288
3 stars
267
2 stars
152
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported excessively long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Numerous customers noted rude and unprofessional behavior from staff, including poor customer service and lack of attentiveness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold items, incorrect preparation, and overall poor taste.
  • MS
    michael sanborn
    4 days ago
    1.0
    Waited forever in line only to be told due to short staffing there was a long delay. People were shutting there cars off.very strange unfriendly atmosphere. Shake machine sodas not working.
  • CF
    Chris Fox
    Dec 17, 2025
    1.0
    The lady at the drive-in window was cussing and the dirt coke was nasty because the people obviously aren’t cleaning the machines
  • GG
    G2
    Dec 13, 2025
    5.0
    Exceptionally nice McDonalds. The young man behind the counter was very nice and the layout had a very nice view of the road as the snow was coming down!
  • TT
    Tanya
    Dec 6, 2025
    1.0
    Absolutely one of the worst! Took 40 mins. To get two Grinch meals. Finally got it after reminding them and realized they didn’t have grinch salt. Asked them for the salt and they said they sold out. I asked why aren’t they letting us know if that’s the case and the manager just shrugged it off. Went back to the table to eat and saw that we had two plain big Mac’s instead of regular Big Macs. Had to wait another 5 mins for them to correct it. Mean while all of us in the waiting area had been waiting a very long time for our food and for them to correct ALL of our orders. Terrible and don’t recommend!
  • BS
    Brian Sheppard
    Dec 4, 2025
    1.0
    Person at the front window stated that I did not received my meal. They actually were yelling at each other over food that I did not get. The manager then stated that I only ordered a big Mac meal once I showed her my receipt and expalined that wasn't all I ordered she then walked aways and I spoke to someone else. To the guy at the window "thank you for your help". To the manager "quit and learned customer service and humble yourself. Also please please check your food my kids had nuggets meal without nuggets. Make it make sense

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Yorktown, VA?

McDonald's in Yorktown is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, McDonald's Yorktown offers delivery services from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.