McDonald's

3.2
1489 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8129 Geo Washngtn Hwy, Yorktown, VA
23692, United States

Hours

Reviews

3.2
1,489 reviews
5 stars
433
4 stars
288
3 stars
266
2 stars
152
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, often waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Numerous customers noted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and sticky floors.

Food Quality

Customers expressed disappointment with the quality of food, citing cold items and poorly prepared meals.
  • DW
    Donald Weber
    1 day ago
    1.0
    Out of coke. No onions on McRib Ordered lettuce on hamburger and did not receive.
  • DO
    Daniel Owens
    Nov 11, 2025
    1.0
    Window guy that works at about 6:30pm likes to flirt with peoples wives with the husband sitting right next to her
  • LH
    Larry Heatwole
    Nov 10, 2025
    1.0
    Never again. Sorry Ray (Kroc), I've been a customer from the time when the "walk up McDonald's stand" sold good hamburgers for 15 cents. Extremely bad experience.
  • RR
    Robin
    Nov 7, 2025
    1.0
    I WOULD GIVE THIS PLACE 0 STARS IF I COULD! I HAD A CODE FOR A QUARTER POUNDER, MEDIUM FRIES, AND DRINK FOR $6.39....HOWEVER, WHEN I GAVE THE GENTLEMAN AT THE COUNTER THE CODE HE TYPED IT IN (IT REGISTERED ON MY PHONE FOR CONFIRMATION) AFTERWARDS HE TOLD ME THAT HE DOESNT KNOW WHAT THE CODE WAS FOR. I SHOWED HIM MY PHONE SO THAT HE COULD SEE THE DEAL AND HE CALLED OVER TO A LADY. .HE SAID MA...WHICH WAS THE MANAGER ANDREA....HIS MOTHER! AND SHE CAME OVER AND ROLLED HER EYES WITH A TERRIBLE ATTITUDE AS IF I DIDNT GICE THE CODE CORRECTLY! IN ACTUALITY IT WAS HER SONS FAULT FOR NOT KNOWING HOW TO RING UP PRODUCTS WHEN THE CODE I GAVE HIM WAS FACTUAL. I TRIED TO DO IT AGIM FOR ANDREA... HOWEVER, THE APP WAS SAYING I HAD TO WAIT 10 MINUTES TO USE ANOTHER DEAL! (THATS HOW YOU KNOW IT WORKED ON HIS END). WHATEVER HER SON DID AT THE REGISTER MESSED UP THE DEAL ON HIS END! ANDREA BLEW ME OFF AND WALKED AWAY!!! FORTUNATELY ANOTHER EMPLOYEE THAT WAS THERE CAME OVER TO THE COUNTER AND WITHOUT HESITATION OR ANY PROBLEMS WAS ABLE TO GET ME THE DEAL AFTER I EXPLAINED TO HER AND SHOWED HER ON THE APP!! SHE WAS VERY CUSTOMER SERVICE ORIENTED, CALM, AND NICE TO ME. WHEN I ASKED WHO THE STORE MANAGER WAS THE Y OK UMG GENTMAN AT THE COUNTER ONCE AGAIN YELLED OUT ...MA! ANDREA CAME OVER AND HER TOLD HER I WANTED TO JNOW WHO THE STORE MANAGER WAS AND SHE AND THE YOUNG MAN SMIRKED AT ME AS SHE WAS PROUD TO POINT TO HERSELF AND SAY ....I AM! I KNOW THIS IS A FRANCHISE STORE AND A WORD TO THE OWNER ....ANDREA IS RUDE, NOT HELPFUL, AND SO.OS HER SON!! I USE THE APP EVERY DAY AND FOR THOSE 2 TO ACT AS IF I CANT SIMPLY READ A CODE THAT WAS GENERATED RIGHT I FRONT OF HER SONS FACE IS DISCUSTING!!! HE NEEDS TO LEARN TO TAKE RESPONSIBILITY OF WHEN HE MESSED UP! AND HE DID WHEN HE TYPED IN THE CODE ...IT REGISTERED AS TAKEN ON MY PHONE....AND NEITHER HIM OR ANDREA (HIS MOTHER) COULD FIX HIS MISTAKE ON THE REGISTER.....BUT ANOTHER EMPLOYEE COULD WITH NO PROBLEM!!! STORE MANAGER ROLE SHOULD BE GIVEN TO THE LADY THAT STOPPED MOPPING THE FLOOR TO DO ANDREA'S JOB!!! ANDREA SHOULD HAVE BEEN MOPPING THE FLOOR
  • MR
    Miladis Rodriguez
    Oct 19, 2025
    1.0
    I just went to get a Sunday breakfast for my entire family. I have to drive over 10 min. To get there and when I get home I realized a sandwich is missing. I really got frustrated, disappointed and sad, since one of my kids is not going enjoy his sandwiches he was waiting for, at this point I don't wanna go back to get the sandwich back. I wasted over 20 min. Going back and forth to not get the other I paid for. It's so ridiculous spend another 1/2 an hour to get a $6 sandwich that they were supposed to get me at first. This is so McDonald's, they never get you what you pay for!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Yorktown, VA?

McDonald's in Yorktown is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery services?

Yes, McDonald's Yorktown offers delivery services from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.