Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported excessively long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Numerous customers noted rude and unprofessional behavior from staff, including poor customer service and lack of attentiveness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing cold items, incorrect preparation, and overall poor taste.
MS
michael sanborn
4 days ago
1.0
Waited forever in line only to be told due to short staffing there was a long delay. People were shutting there cars off.very strange unfriendly atmosphere. Shake machine sodas not working.
CF
Chris Fox
Dec 17, 2025
1.0
The lady at the drive-in window was cussing and the dirt coke was nasty because the people obviously aren’t cleaning the machines
GG
G2
Dec 13, 2025
5.0
Exceptionally nice McDonalds. The young man behind the counter was very nice and the layout had a very nice view of the road as the snow was coming down!
TT
Tanya
Dec 6, 2025
1.0
Absolutely one of the worst! Took 40 mins. To get two Grinch meals. Finally got it after reminding them and realized they didn’t have grinch salt. Asked them for the salt and they said they sold out. I asked why aren’t they letting us know if that’s the case and the manager just shrugged it off. Went back to the table to eat and saw that we had two plain big Mac’s instead of regular Big Macs. Had to wait another 5 mins for them to correct it. Mean while all of us in the waiting area had been waiting a very long time for our food and for them to correct ALL of our orders. Terrible and don’t recommend!
BS
Brian Sheppard
Dec 4, 2025
1.0
Person at the front window stated that I did not received my meal. They actually were yelling at each other over food that I did not get. The manager then stated that I only ordered a big Mac meal once I showed her my receipt and expalined that wasn't all I ordered she then walked aways and I spoke to someone else. To the guy at the window "thank you for your help". To the manager "quit and learned customer service and humble yourself. Also please please check your food my kids had nuggets meal without nuggets. Make it make sense
What are the operating hours for McDonald's in Yorktown, VA?
McDonald's in Yorktown is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, McDonald's Yorktown offers delivery services from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.
What delivery service options are available at McDonald's Yorktown?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, McDonald's Yorktown features a drive-thru operating from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, closing at midnight on Friday and Saturday.
How can I order McDonald's food online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's in Yorktown accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby places where I can get a coffee after visiting McDonald's?
Yes, nearby you can find Starbucks and Tropical Smoothie Cafe for coffee and smoothies, offering great options before or after your meal at McDonald's.
Can I visit other fast food restaurants close to McDonald's Yorktown?
Yes, close by there are other fast food options such as Bojangles', Wendy's, Arby's, and another McDonald's for additional dining choices.
Are there any health or medical facilities near McDonald's in Yorktown?
Nearby healthcare options include Sentara Family and Internal Medicine Physicians, Sentara Therapy Center, and doctors like Janelle M. Wells, M.D. and Beata Barreto, M.D.
Does McDonald's Yorktown offer WiFi and other services?
Yes, they offer services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customer convenience.