Brand Certified
McDonald's
3.3(1361 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2635 George Washington Memorial Hwy, Yorktown, VA
23693, United States
Certified by McDonald's • Mar 01, 2026
(757) 867-6228
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,361 reviews
5 stars
433
4 stars
255
3 stars
248
2 stars
124
1 star
301
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for both drive-thru and in-store orders, often exceeding 20-30 minutes.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality, contributing to dissatisfaction.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a generally unpleasant atmosphere, including vaping inside the restaurant.
Management Issues
Frequent complaints about poor management and lack of organization were noted, with some customers suggesting that management should be replaced.
- BHBrandt Hess1 day ago3.0My go to McD’s- understand that might be short on staff. 3pm 3-3-2026 stoped for a meal. Sat at drive through for 5 minutes. Was told once they would be with me. Waited longer. I stepped inside to order- two employees were sitting eating. Couldn’t see who else was working inside- but seemed like only two others. Received the most saddest cheese burgers I have ever seen. Both cold and one had a funny taste. Yep within 30 minutes the stomach pains started. Fries were hot at least. When I left the drive thru was stilled backed up by the guy that was behind me while I waited and the line- there was about 10 cars still waiting. I tried to give a courtesy to those waiting that McD’s was having some issues with their drive thru. Still my McD’s- and hoping these hiccups are resolved.
- ZZZack4 days ago1.0Rude staff, slow service
- RIRick IngersollFeb 11, 20264.0Come on, it's McDonald's. Why are you even reading this. You know what you are getting.
- JSJeremy ShidnerJan 29, 20261.0Took over 30 minutes to get an online order I had made 15 minutes prior (saying I had arrived right when making the order!). Someone had been sitting in the pickup for 45 minutes. The staff spent more time dancing to their music than fulfilling an order. 0/10, wouldn't recommend.
- BTBruce ThompsonJan 6, 20261.0I just left from this location I ordered a big Mac and a quarter pound bacon meal I had to wait ten min I live 5 min away got home and the fries are cold the big Mac bread is hard the quarter pounder had extra onions when I clearly ask the person for No onions when I orderd now I called back she told me to bring the whole meal back after I had heated the big Mac up to soften the bread but I couldn't take it I spent $ 20 and had to wait
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Yorktown, VA?
McDonald's in Yorktown, VA is open 24 hours a day, 7 days a week.
What are the McDonald's delivery hours?
Delivery is available Monday to Saturday from 5:00 AM to 11:29 PM and on Sunday from 6:00 AM to 11:29 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to midnight.
What services does McDonald's Yorktown offer for ordering and pickup?
They offer curbside pickup, delivery including same day and no-contact delivery, and a drive-thru service.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order from McDonald's Yorktown online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available in the Apple App Store and Google Play Store.
Are there nearby gas stations if I need fuel before or after visiting McDonald's?
Yes, there is a Walmart Fuel Station and a Wawa gas station nearby, convenient for refueling around your visit.
What nearby places can I visit for automotive services near McDonald's?
One Stop Auto, Classic Collision, and Valvoline Instant Oil Change offer automotive and auto body services close to McDonald's.
Are there any nearby beauty or wellness salons near this McDonald's?
Yes, K&H Nails, Model Nails, Improva Beauty Nails, and Tabb Barber Shop are nearby for beauty and grooming services.
Is there WiFi available at the McDonald's in Yorktown?
Yes, this McDonald's location offers free WiFi for customers.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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