McDonald's

Reviews

• BT

  Bruce Thompson

  6 days ago
  1.0
  I just left from this location I ordered a big Mac and a quarter pound bacon meal I had to wait ten min I live 5 min away got home and the fries are cold the big Mac bread is hard the quarter pounder had extra onions when I clearly ask the person for No onions when I orderd now I called back she told me to bring the whole meal back after I had heated the big Mac up to soften the bread but I couldn't take it I spent $ 20 and had to wait
• JA

  Jake Ash

  Dec 26, 2025
  1.0
  Always a bad experience at this location no point in a Drive-Thru you're going to park doesn't matter going inside is equally as slow employees just do not care
• TT

  TERRY TIBBSGriffin

  Dec 15, 2025
  1.0
  This McDonald's, located by the Walmart in Kiln creek has very rude employees. I've been here more than once for door dash. Today, there was an older white lady fixing orders for DoorDash. I wanted to place an order for myself while I waited on my door dash. I don't like using the kiosk, but it seems they want to force everyone to do that. I asked to place my order and she said, I'll get there when I can get over there. She was very rude and that was not the correct way to ask me to wait for her to come and take care of my order. This isn't the first time I've encountered rude employees at this store before. Even though the kiosk is there, it doesn't mean a person has to use it.Maybe she needs to retire but I do not appreciate rude customer service employees. I was there picking up an order about one o'clock this afternoon. I found out the lady's name is Tammy.
• AM

  Angela Miller

  Dec 6, 2025
  1.0
  One of the worst places to stop. Ordered food and took over 20-25 minutes to come out. The oder was missing sauces and the happy meal had not toy. The lids were not stalked. A person who was working had their child sitting at the first table. Then while the the place inside filled up they sat with the child instead of helping customers.
• JF

  J F

  Nov 22, 2025
  1.0
  I get McDonalds because my daughter and her friend(s) request it usually on weekends. This has to be the worst location in the entire area. I've tried going into the location, going through drive thru and having it delivered. In store: Generally, means wait of 15+ minutes for 2-3 peoples worth of food for an order. Often missing items which then adds additional wait to the time. This is during down times or busy times, but obviously busy times adds 2-3x onto this time. Drive thru: This somehow is faster during down times than going into the store. During busy times though, I've waited up to 20 minutes just in the drive thru lane to be asked to pull into a space to wait an additional 20-30 minutes for the food. Delivery: This is probably the worst of the worst experience wise. When I've ordered delivery from here, have 90+% rate of missing items. Today broke the record on wait time though. It took almost 60 minutes from the time ordered to just someone picking up the order because the first 2 people all left the store after waiting for the order for 20 minutes each. This was during what should be a down time as its after lunch rush around 2:01pm. Also, on top of the long wait for this order. I had 4 teenage kids and myself here today. Ordered 40 nuggets, 5 fries, and assortment of burgers and drinks. Want to take a guess what I got? 3 burgers, 4 fries, 1 drink so missing over half of the order. I don't know if it's the people or the management, but this location is a no-go ever again. I've given it plenty of chances at this time and recommend you take the extra 5-10 minutes and go to the location a mile up the road. Edit: In response to the comment by "owner". No, not wasting my time so I can be annoyed by your corporate call center for 2-3 weeks and get told "nothing can be done" again since I've already done that previously for this location in fact. Although I assume this is just an automated response to anyone that leaves a negative review with comments. Again, just avoid this location.

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