Dunkin'

3.4
347 reviews
Decked Out Lattes
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Business Details

6605 George Washington Mem Hwy, Yorktown, VA
23692, United States
(757) 874-1235
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Yorktown, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6605 George Washington Mem Hwy, Yorktown, VA
23692, United States

Hours

Reviews

3.4
347 reviews
5 stars
148
4 stars
52
3 stars
30
2 stars
26
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and poor restroom facilities.

Product Quality

While some customers praised the coffee and certain food items, others complained about stale donuts and poorly prepared food.

Staff Performance

Mixed feedback on staff performance; some employees received praise for their friendliness, while others were criticized for being overwhelmed or unprofessional.
  • RR
    Robin
    Nov 15, 2025
    5.0
    Just went to the drive-thru to get Munchkins for the OUTSTANDING staff at Seaford Veterinary Hospital!
  • AF
    A. Franklyn
    Nov 3, 2025
    3.0
    3.5⭐️ I have gotten better service at this Dunkin, so I don’t mind this one.
  • CM
    Chaeli Miller-Motley
    Nov 1, 2025
    1.0
    The coffee tastes extremely watered down, they also messed up my order and gave me attitude when i tried to get the right items and still gave us the wrong items
  • SP
    Steve & Maria Peters
    Oct 25, 2025
    2.0
    Very frustrated with myndrive-thru order this morning... I ordered a sausage, egg & cheese on a bagel... was told no problem... and got bacon instead. Ordered hash browns and got 4 tiny hash browns... ordered an XL coffee and first they brought me a L... the place was NOT busy and there is no excuse for such inattentive customer service.
  • JD
    Jae Dablemont
    Oct 12, 2025
    1.0
    6605 GEORGE WASHINGTON MEM HWY. Don’t go here. It only seems to be only a specific crew, but the drink are always wrong and the service minimal with attitude. I don’t even ask for them to fix it anymore due to the disrespectful attitude when asked to please fix this. The floors are littered with trash and debris, counter tops sticky, and for the love of whoever you pray for PLEASE do NOT use the restroom. Go outside and use a bush, it’s cleaner.
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Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Yorktown, VA?

Dunkin' in Yorktown, VA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery services?

Yes, this Dunkin' offers delivery services every day from 5:00 AM to 6:30 PM.