Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Yorktown ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
697 reviews
5 stars
407
4 stars
140
3 stars
66
2 stars
28
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude behavior while others praised attentive service.
Pricing
Consistently noted as expensive, with many customers expressing dissatisfaction over high prices for small portions.
Cleanliness
Outdoor seating areas were reported as needing cleaning, though the overall store cleanliness received some positive mentions.
Product Quality
Ice cream quality is generally praised, but some customers noted issues with portion sizes and flavor availability.
Location Experience
The location is appreciated for its scenic setting, but some customers experienced frustration with service speed and availability.
- TCTBay CoastieOct 6, 20255.0Great location!
- JFjackie fillmoreSep 16, 20255.0Who doesn't like ice cream at the beach😊
- MYMark YoungSep 1, 20253.0Ice cream was really good, the service from the teenagers working there, was good. However the outdoor seating could really use a good cleaning. Tables/chairs and patio could use a monthly pressure washing. And no I don’t own a pressure washing business. Also tried calling earlier to see if still open no answer. We road our bikes there and tried calling from inside and I guess they turned the phones off, couldn’t hear it, and no one answered it while we were standing in line. Again service and ice cream was good.
- SMSarah McCarthyAug 17, 20255.0I always appreciate the attention to detail for a customer with a peanut allergy. While the risk is never zero, the Yorktown location stands out for their customer service. Thank you!
- MWMei WAug 11, 20255.0Catered my June 2025 wedding, and Danny was absolutely amazing to work with. He was so flexible during the entire process. The day of the wedding, everything went smoothly, and everyone loved getting ice cream on a hot night!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream and treats can I find at Ben & Jerry's in Yorktown?
You can enjoy euphoric Ben & Jerry's flavors served in freshly baked waffle cones, shakes, sundaes, pints, and ice cream cakes.
What are the operating hours for Ben & Jerry's in Yorktown?
Ben & Jerry's Yorktown is open every day from 10:00 AM to 11:00 PM.
What types of payment does Ben & Jerry's Yorktown accept?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Yorktown offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery options.
Are Ben & Jerry's shops family-friendly and accessible?
Yes, Ben & Jerry's Yorktown welcomes families and has wheelchair accessible parking available.
Where is Ben & Jerry's Yorktown located?
It is located at 332 Water Street, Building L, Yorktown, VA 23690, USA.
Can I order ice cream cakes and catering services at Ben & Jerry's Yorktown?
Yes, Ben & Jerry's Yorktown offers ice cream cakes and catering services for various events.
Which nearby attractions can I visit before or after getting ice cream at Ben & Jerry's Yorktown?
You can visit Yorktown Colonial National Historical Park, Yorktown Farmers Market, and Yorktown Beach which are close by and great for sightseeing or shopping.
Is there convenient transportation nearby to help me reach Ben & Jerry's Yorktown?
Yes, the Yorktown Trolley station is nearby, making it easier to reach the ice cream shop via local public transportation.
What other dining options are near Ben & Jerry's Yorktown?
Nearby you can find a variety of restaurants such as Water Street Grille, Riverwalk Restaurant, Umi Sushi, and Carrot Tree Kitchens for diverse dining experiences.