Papa Johns Pizza

Reviews

• AR

  Amy Rasnick

  3 days ago
  2.0
  We placed a mobile order for carryout and arrived when the "papa tracker" said our order would be ready. When we arrived, we were made aware that it would be another 5 minutes but we could go ahead and pay, so we did. There were several other customers waiting for their orders and it'd been well over 10 minutes since we'd paid for ours so we walked up to the counter to ask if our order was ready. We were told that they didn't have our order(again, we'd already paid for the order at the counter) and had to argue with the employee that they had our order. My issue is that if people have to wait a little longer than expected and are sitting in the lobby, please do everyone a courtesy of calling out a name.
• CS

  Candace Skinner

  Aug 24, 2025
  5.0
  Pizza, wings,and papa bowl was out of this world. They really know how to make great food. Thank you wytheville papa johns
• BA

  Brett Atwell

  Jul 5, 2025
  1.0
  Three times now I have ordered the New york style pizza. It's not been any thinner. The cheese is not up to the crust. When I picked up this third one the woman working the desk just said yep that's it. I said I have had it here before made correctly this isn't it. And it's not light sauce or the extra cheese I added and paid for.
• JS

  Justin Shockley

  Mar 21, 2021
  1.0
  Ordered pizza was given an estimated delivery time of 36 minutes. An hour later no pizza. I call and after being put on hold twice was told it was out for delivery. 15 minutes later, still no pizza. I call again and was told it was delivered. Mind you I have been sitting near the door listening and heard no knock or any car pull up. Apparently the driver made it back to the store and just kept saying I went where Google maps told me. I kept explaining wherever she went was the wrong address . I was put on hold again twice then hung up on. I called back and she kept saying the same thing. No one was offering to remake it or refund me being that I already paid in advance online., but had no pizza. Finally got a.manager she said she would refund me but I've yet to see it. Ordered from Domino's and it arrived in under 30 minutes. Never order from this store terrible service.

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