Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on food freshness and taste, with some customers praising the chicken and biscuits while others reported dry or overcooked items.
Service Speed
Service speed is inconsistent; some customers experienced long wait times, especially during busy hours.
Customer Service
Customer service received positive feedback for friendliness and helpfulness, but there were also complaints about rudeness and poor handling of issues.
Drive-Thru Experience
The automated drive-thru system was criticized for being impersonal and causing delays, with some customers preferring human interaction.
Cleanliness
The restaurant was noted for cleanliness, but some reviews mentioned dirty tables and inconsistent maintenance.
JM
Janet Montgomery
Feb 4, 2026
5.0
Great. One of my favorites
TM
Tim Melton
Feb 1, 2026
5.0
This bojangles is awesome!!
KE
Kazumi Edwards
Jan 19, 2026
1.0
Food was dry and did not taste fresh. I never had a Bojangles that tasted so bad.
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Certified March 01, 2026Yext Knowledge Graph
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