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Brand Certified

Arby's

3.7
(728 reviews)

Business Details

1318 E Lee Hwy, Wytheville, VA
24382, United States
(276) 228-2518

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1318 E Lee Hwy, Wytheville, VA
24382, United States

Hours

Reviews

3.7
728 reviews
5 stars
291
4 stars
172
3 stars
125
2 stars
43
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Food quality was inconsistent, with many complaints about cold or poorly prepared items, while some customers enjoyed specific menu items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing trash cans.

Availability Issues

Customers frequently noted that the location was out of key menu items, including roast beef, and had inconsistent hours of operation.
  • NN
    Navneet Singh Kamrai (Nav)
    Feb 25, 2026
    1.0
    Pony guy in the front has attitude problem not giving customer service..Killing this business
  • RR
    Robin
    Feb 24, 2026
    5.0
    Love their Mozzarella sticks.
  • DT
    Dexter Todd
    Feb 13, 2026
    5.0
    Rae, Brandy, and Priscilla are Top Ter. The Food And Service That They Provided Was Fabulous 🏆🏆
  • TW
    Tiffany Wilder
    Dec 19, 2025
    2.0
    Will go without before coming back here! Stopped in during our yearly trip from NC to OH. The young man at the cash register was short and abrupt to everyone. Bread was cold, meat was cold, potato cakes were over cooked/burnt and cold, jalapeño poppers were the only thing warm, there were no lids for the cups, both trash cans were over flowing, there was trash under the tables, no to-go condiments out, no plastic ware out. This place is attached to a truck stop. Truck drivers deserve better treatment than this!!!
  • CH
    Connie Hill
    Dec 13, 2025
    5.0
    First time in 15 years and OMG!! It was delicious!! Just as good as ever! The young man in drive thru was so nice. Met us with a smiling face and had respect for customers. I would add a picture but like I said it was delicious so there’s nothing to show. It’s in my belly!!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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